E-mail 英文高手No. 1 《首次寄發電子郵件……》Dear John,Test, test, test... Can you read me?I'm finally wired! For the last several days I had a lot of trouble setting up my new computer, but I finally managed to tame it -- sort of. Now I'm sending you thise-mail via the Internet to see if I'm doing OK. Will you please let me know as soon as you receive this e-mail? Thanks.Jack ChenNo. 2 《謝謝你這麼快就回信……》Dear John,Thanks for replying to my e-mail so quickly. It was only 30 minutes ago that I posted my first e-mail, and I already have received your reply. Unbelievable! If it was "snail mail," I would still be on my way back from the post office.You kept telling me about the virtues of going "digital,"and now I think I understand what you meant by that. Being able to exchange mail with someone thousands of miles away in 30 minutes or even less is simply amazing.Anyway, I just want to say thank you for the e-mail and letting me know that I was doing OK. Like you said, let's keep in touch -- on-line!Jack ChenNo. 3 《告知電子郵件以外的聯絡方法……》Dear Mr. Doe:Thank you for your e-mail. As you requested, I'm pleased to inform you of myp-mail address, fax and phone numbers as follows:P-Mail: 76, Chang-an East Road, Taipei, Taiwan, ROCFax: +886-2-1234-5678Voice: +886-2-2345-6789If you would like to talk to me directly on the phone, please call me at the above number after 7:00 p.m. Thank you.Sincerely,Jack ChenNo. 4 《請教我安裝電子郵件軟體……》Will anyone out there teach me how to set up my e-mail program? Currently, I'm using a freeware e-mail program running on Windows XP, but I want to switch to E-Mail Assistant (Ver. 2.0). Today I spent the whole day trying to set it up by myself, but I was just wasting my time. If you are willing to teach me how, please do so like you are talking to a ten-year old. I'm not a computer whiz and I don't understand any of those geek codes like PPP, POP, FTP and so on. Thanks in advance.Yours, lost in CyberspaceNo. 5 《很抱歉至今才回信，週日想和你碰個面……》Dear John,Sorry I'm late in replying t o your e-mail of Monday, April 1. I'm still having some trouble with my new computer and I think I need your help again.Could you come over to my place this Sunday at around noon? Please CALL or FAX if not convenient; otherwise, I'll see you then. Bye for now.JackNo. 6 《你是否寄錯地方了……》Received your e-mail this morning thanking Mr. Chi-Chen Wang for something he's done for you. Obviously, this mail was sent to me by mistake. My name is Jack Chen and I don't have a friend by the name of Mr. Kim Dae Jung.Kindly check your records, and resend the mail to where it belongs. FYI, my e-mail address is****************.netWill delete your e-mail from my incoming mail file unless I hear from you by tomorrow morning.Best regards,No. 7 《將別人誤寄的電子郵件，再寄回去……》I received the following e-mail from you last night, and believe that you made an error in the address.>..............................>..............................>..............................>..............................I took the liberty of deleting this mail from my incoming mail file, trusting that you still have the original on your disk.Best regards,No. 8 《請告知新產品的詳細資訊……》I've just read the news on your Web site that you plan to release your much awaited Internet browsing software, EZAccess 95, sometime around April this year.I wonder if I could have any further information about this new software. I am particularly interested to know whether this software can handle Chinese characters.Thank you for your attention. I look forward to hearing from you soon.Sincerely,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax: +886-2-2345-6789No. 9 《請告知可否郵購書籍……》Dear Sir/Madam:I would like to know if you accept personal mail orders from Taiwan. If you do take orders, please let me know the charges for obtaining your latest publications catalog and send me order forms. I would also like to know if you accept payment by credit card.I look forward to hearing from you soon. Thank you.Sincerely yours,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax: +886-2-2345-6789No. 10 《我正在找一本書，不知貴店可有現貨……》Dear Sir/Madam:I have been looking for the novel entitled *Obasan*, by Joe Kogawa, for over a month now, and I am still unable to find it at any bookstore here in Taipei.Do you have this book in stock? If you do, please keep one copy for me and let me know the price of the book, as well as any incidental charges that may be required to ship it to Taiwan by air express. I would appreciate it very much if you would send meyourreplybye-mail(***************.tw).Thank you for your time. I look forward to hearing from you soon.Sincerely yours,Jack ChenNo. 11 《查詢目錄上的商品內容……》Today I received your mail-order catalog which I asked for in my previous e-mail of April 1, and I want to thank you very much for responding to my request so promptly.In looking over the catalog I came across several interesting CD-ROM programs, including TRANSwriter (Item No. B-998) and SuperOffice (Item No. B-995). But the catalog does not mention for which models of PC each of these CD-ROMs is designed. Not being a computer whiz, I don't know much about computers, but as far as I understand there are three major PC models (Mac, IBM and DOS/V), and a CD-ROM designed for one particular model cannot be used with other models.My computer is COMPAQ CDS 524, which is a DOS/V model, and I wonder whether EZLetter and PowerWriter will run on my machine. Your kind reply -- or perhaps a little lecture on CD-ROM compatibility -- will be greatly appreciated.Sincerely yours,Jack ChenNo. 12 《請寄給我一份郵購目錄……》Dear Sir/Madam:I am interested in purchasing your latest mail order catalog, and would like to know the cost, including the postage to Taiwan.I hope to hear from you soon. Thank you.Sincerely yours,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax: +886-2-2345-6789No. 13 《目錄將另外寄送給您……》Dear Mr. Chen:Thank you for your e-mail. As you requested, I will send you a copy of our free mail-order catalog via airmail tomorrow. If you have any specific questions, please let me know at any time.Thank you again for your interest in our products. We look forward to receiving your first order in the near future.Sincerely,John Doe, ManagerMail Order DepartmentEast & West, IncNo. 14 《我要訂購○○……》Dear Sir/Madam:With reference to your 2004 mail-order catalog, I would like to order one each of the following CD-ROMS:=>TRANSwriter (Item No. B-998, @$120.50)=>SuperOffice (Item No. B-995, @$140.50)I understand you accept orders on a COD basis, but if this does not apply to orders from outside the U.S., please let me know immediately by e-mail. Otherwise, I look forward to receiving the CD-ROMs as soon as possible. Also, I would appreciate it if you would ship them by FedEx. Thank you.Sincerely,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax:+886-2-2345-6789No. 15 《謝謝您的訂購……》Dear Mr. Chen:I'm writing to confirm your order placed via e-mail on April 1 for one each of the following:=>TRANSwriter (Item No. B-998, @$120.50)=>SuperOffice (Item No. B-995, @$140.50)As you requested, the order will be shipped via FedEx on a COD basis at the current exchange rate of $1 to NT34. I believe you'll receive the CD-ROMs in about two weeks from today. Thank you for your order, and I hope you'll enjoy ourstate-of-the-art CD-ROM software.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 16 《大量訂購可否打折……》Dear Mr. Doe:Thank you very much for your quotation of May 20 for the merchandise we inquired about in our previous e-mail of April 1.As you may know, however, the market is highly competitive, and the lowest possible prices are essential. Before placing an order with you, therefore, we would like to ask if it is possible for you to make a price concession and, if so, please also let us know on what terms the concession is available.We would appreciate your kind consideration, and hope to receive your favorable reply at your earliest convenience.Sincerely yours,Jack ChenTaiwan Trade Co., Ltd.No. 17 《我想取消訂單……》Dear Sir/Madam:This morning we placed an order for 20 units each of the following vintage wristwatches via your on-line shopping Web site:Model AW-5 (Catalog No. 7P5009)Model VC-7 (Catalog No. 7P4080)Model MC-9 (Catalog No. 7P3500)However, we would like to cancel this order due to the customer's cancellation. We are very sorry to inconvenience you and hope you will accept our sincere apologies, but request that you give this urgent cancellation your immediate attention. Thank you for your understanding.Sincerely yours,George LeeVintage Collection, Inc.e-mail:******************.twFax: +886-2-2345-6789No. 18 《感謝貴公司迅速處理我的訂單……》To whom it may concern:I am writing to express my deepest appreciation for your prompt handling of my order.I placed a rush order for several books on April 1 asking for delivery to be made by April 15. Well, your company and its employees were so efficient that all the books I ordered arrived here on the 13th! I really do appreciate the trouble you took to meet my request and the special attention you gave to my order.Please convey my thanks to all the staff involved -- they certainly did an excellent job.Best regards,Jack ChenNo. 19 《我在網路上訂購的商品，至今尚未收到……》Dear Sir/Madam:I still have not received the following software I ordered FIVE weeks ago on April 1 via your on-line shopping Web site.=>EZLetter (Item No. B-126, @$89.50)=>PowerWriter (Item No. E-356, @$120.00)Please check your records, and send them to me asap. Thank you.Best regards,JackChen(***************.tw)No. 20 《本公司訂購的商品，至今尚未收到……》Dear Sir/Madam:We have not yet received the merchandise which we ordered on April 1 and was due to be delivered by April 30. We did state quite clearly on our order form that we needed this delivery on or before that date, and we are already having problems with unhappy customers.As you understand, late deliveries affect our sales most adversely. Please look into this matter and, if you have not already done so, effect immediate delivery. Thank you.Yours most annoyed,Jack ChenTaiwan Trade Co., Ltd.No. 21 《收到的商品和訂購的不符……》Dear Sir/Madam:On April 1 I ordered EZLetter (Item No. B-126, @$89.50) from you via your on-line shopping Web site. Well, what I received today was EZWriter (Item No. B-129) and this is NOT what I ordered.I believe this is due to a clerical error on your part, and I want you to check your records and send me *EZLetter* asap. In the meantime, please let me know whatshould I do with the software I did not order. Do you want me to send it back to you COD? Your prompt reply appreciated.Best regards,JackChen(***************.tw)No. 22 《已收到訂購的軟體，但產品有瑕疵……》On April 30 I received EZLetter and PowerWriter, which I ordered via your on-line shopping Web site.EZLetter is running smoothly on my computer and I'm very pleased with it. However, I'm experiencing a lot of trouble with PowerWriter. It hangs up VERY often while in operation for no apparent reason, and I can no longer afford the interruptions and irritation caused by constant hang-ups.There obviously is something wrong with this software, considering that EZLetter is running OK under the same PC environment. I believe that I'm entitled to a replacement, but please let me know what you would propose to do about this matter.Your prompt reply will be most appreciated. Thank you.Jack Chen (***************.tw)No. 23 《為延遲交貨而致歉……》Dear Mr. Chen:Thank you for your e-mail reminder about the overdue delivery of your EZLetter (Item No. B-126) and PowerWriter (Item No. E-356). Because of an unusually heavy demand for these two products, we're temporarily out of stock, but everything possible is being done to ensure that you receive the delivery ASAP.We apologize for the delay, and hope that it doesn't inconvenience you too much.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 24 《我們將為您更換商品……》Dear Mr. Chen:We were sorry to receive your e-mail informing us that you are having sometechnical trouble with our PowerWriter.So far, we haven't heard of any similar problem with this particular software from other users. Nevertheless, we have already arranged for a replacement to be sent to you so that you can fully appreciate our state-of-the-art software. In the meantime, will you please send your copy of the software back for us to inspect?Thank you for bringing the matter to our attention.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 25 《請寄給我○○國際會議的詳細資料及報名表……Dear Sir/Madam:I understand that you are sponsoring the above conference to be held in Hawaii from April 1 to 5.I am very interested in this conference and would like to attend it. Please send me detailed information on the conference along with an application form. For your information, my p-mail address is as follows:c/o National Institute for Information Sciences28, Hsin-shen Road, 116,Taipei, Taiwan, ROCYour prompt reply will be much appreciated. Thank you.Sincerely yours,JackChen(**************.tw)No. 26 《能否寄給我一份論文影本……》Dear Dr. Hayes:I was very interested to read your article, "The Growing Inaccessibility of Science," which appeared in Nature (Volume 356, April 2004, pp.739~740). It seems to me, however, that the article was more or less a synopsis of what I presume to be a considerably more detailed research paper. I would be most grateful to you,therefore, if you would send me a full copy of the original paper.Hoping that this will not cause you too much trouble, I look forward to hearing from you at your earliest convenience. Thank you.Sincerely yours,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax: +886-2-2345-6789No. 27 《寄上您要的論文影本……》Dear Mr. Chen:Thank you for your e-mail. As you requested, I'll be sending you a copy of my paper, "Basic Concepts and Models for Intercultural Communication" via airmail this afternoon. Hope you'll find it of some help in writing your new book. If possible, I'd very much like to read the book for myself when it is completed. Also, if there's anything else I can do for you in this regard, please feel free to contact me again at any time. I wish you the best of luck with your new book!Best regards,John DoeNo. 28 《我將寄上一份資料，請立即支付費用……》Dear Mr. Chen:I have received your e-mail requesting one full copy of "the 2004 Annual Report on the State of Science and Technology" (550 pages, with attachments).Please note that we usually require payment of necessary expenses before sending out the document you requested. Considering the urgency you stated in your e-mail, however, I will send it out by airmail in good faith that I will receive payment from you at a later date. The fee for the requested document is U.S. $30.50 ($20.00 for the report, plus $10.50 for postage). Would you please mail this fee directly to me at your earliest convenience.If you have any questions regarding the above, please contact me at my office. Thank you.Sincerely,Karen PowellOffice of the DirectorU.S. Academy of ScienceNo. 29 《我索取的資料尚未收到……》Dear Sir/Madam:Last month I wrote you to send me a copy of your free booklet, "Secrets of Successful Management." Unfortunately, the booklet has not arrived yet and I would like to have it for a report I'm preparing. I would really appreciate it if you could send me the booklet as soon as possible. Thank you for your prompt action in this matter.Sincerely,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax:+886-2-2345-6789No. 30 《很抱歉，您索取的資料無法寄送……》Dear Mr. Doe:I have received your e-mail dated April 1 requesting reprints of our company magazine, Crossroads.I'm sorry to inform you that company policy does not allow for non-TWT employees to receive our in-house publication. Crossroads often contains confidential information that we believe should be restricted to TWT personnel only.Again, I'm sorry to disappoint you, but I hope you will kindly understand our position in this matter.Best regards,Jack ChenTaiwan Trade Co., Ltd.No. 31 《因資料遺失，煩請再寄上一份……》Dear Mr. Doe:About a month ago, I ordered and received a copy of your free booklet, ABCs of E-Mail Writing. It has been really helpful to me, and to my colleagues as well. Unfortunately, however, it now appears to have been mislaid and a thorough search has not recovered it.Do you think you could possibly send me a replacement copy? This time I do promise to take better care, even if it means putting a padlock on it! I would appreciate your kindest understanding in this matter and hope to be able to receive the booklet soon.JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax:+886-2-2345-6789No. 32 《我們有份問卷，想請您提供理想的受訪人選……Dear Dr. Jordan:I am currently working on a Chinese language textbook for foreigners on behalf of the National Institute for Cultural Promotion of Chinese. In order to obtain the necessary information for the textbook, I have developed a questionnaire (see the attached file) which I would like to send to as many experts on the subject as possible.Since you are the president of the International Association of Teachers of Chinese as a Foreign Language, I wish to ask you to advise me of the names and addresses of some of the leading CAFL teachers in the U.S. to whom you think I should send out the questionnaire. If it is at all possible, I would like to receive a copy of your membership list.Thank you very much for your kind cooperation, and I look forward to your favorable reply.Sincerely yours,Jack Chen, Ph.D.Linguistics DepartmentABC University of T aiwanNo. 33 《我想引用您的論文，希望徵得您的同意……》Dear Dr. Roe:I am writing to ask for your permission to quote some parts of your excellent paper, "Sexual Harassment in the Office," which you posted on your personal Web page last week.Our company is presently considering an overhaul of its policy on sexual harassment, and I have been asked to compile a preliminary set of recommendations or guidelines. I think your extremely well-researched paper on this subject would be very helpful in preparing my report. I would very much appreciate your kind permission via e-mail. I hope to hear from you soon. Thank you.Sincerely yours,TinaFang(******************.tw)Mgr., Personnel Dept.Taipei Business House, Inc.No. 34 《我想引用您論文的○○部分……》Dear Ms. Doe:I am writing a research paper on Artificial Intelligence which I plan to submit to The Journal of Cognitive Science for publication.In this paper I wish to quote Figures 1 and 2 on page 11 of your book, Introduction to Artificial Intelligence. May I have your permission to use the figures in my paper?I will include the usual acknowledgments and a full reference to your book, but if you would like the credit line to take any special form, please let me know.I would very much appreciate it if you would kindly indicate your permission by return e-mail. Thank you.Sincerely yours,JackChen(***************.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROCFax:+886-2-2345-6789No. 35 《我想跟您訂個時間拜訪貴公司……》Dear Mr. Doe:I am scheduled to visit the U.S. on business at the end of this month, and wish to call on you at your office on that occasion.I will be arriving in New York on or around July 20 and staying there for about a week. It would be very much appreciated if you would kindly arrange to meet with me either on July 22 or 23, whichever is convenient for you. If neither is convenient, could you please suggest an alternative date by return e-mail.Thank you in advance for your kind cooperation. I am looking forward to meeting you in New York soon!Sincerely yours,Jack ChenTaiwan Trade Co., Ltd.No. 36 《我想約個時間參觀貴工廠……》Dear Mr. Lee:Hope to visit your Singapore factory to see the automated assembly line which we are considering installing in our new plant under construction in China. Will be in Singapore April 1-5, and would like to come to your factory with two of my colleagues at around 10 a.m. on April 2. Please let me know by e-mail if this is convenient for you. Your favorable reply much appreciated. Thank you.Best regards,MelvinTien(*********************.tw)Director, Overseas OperationsTaiwan Motors, Inc.No. 37 《我想更改訪問貴公司的時間……》Dear Mr. Lee:With regard to our appointment to visit your Singapore factory on April 2, I regret that I must ask you to change the date to April 3 due to an unexpected matter that requires my personal attention.I'm awfully sorry for this last-minute request, but I hope you will be able to meet with me on April 3 at around 10 a.m. If you are not available, will you please let meknow by e-mail asap?Hope this will not cause you too much inconvenience. Thank you.Best regards,MelvinTien(*********************.tw)Director, Overseas OperationsTaiwan Motors, Inc.No. 38 《歡迎來訪，請告知您的抵達時間……》Dear Mr. Doe:Thank you for your e-mail of April 10. I'm glad to learn that you are coming to Taipei next week. Please confirm by e-mail the date and time of your arrival, and let me know whether hotel reservations are needed. I'm looking forward to meeting you soon.Best regards,Jack ChenNo. 39 《我的抵達時間如下，此外……》Jack Chen wrote:>[...] Please confirm by e-mail the date and time of your>arrival, and let me know whether hotel reservations are>needed.I will be arriving at Chiang Kai-shek Airport on CAL-107 at 4:00 p.m. on Monday, April 18. I would very much appreciate it if you would kindly reserve a room for me at the ABC Hotel for three nights from April 18, if possible. Thank you.Best regards,John DoeNo. 40 《我想向貴旅館訂房間……》Dear Sir/Madam:I'm planning to visit New York next month on a business trip, and would like to reserve a room at your hotel for five nights from July 1.I'm sure you will be quite busy during the first week of July, but I'd very much appreciate it if I could have a room on the ground floor. I assume that the rate for a single room with bath is around $200, but I could go a little higher than this, if necessary. Hope to receive your confirmation of this reservation by e-mail(***************.tw)orbyfax(+886-2-2345-6789)beforeJune10,ifpossible. Thank you.Sincerely yours,Jack ChenNo. 41 《我們已接受您的訂房……》Dear Mr. Chen:Thank you so much for your e-mail of June 5. As you requested, we have reserved a single room with bath for five nights from July 1, at U.S. $200 a day plus 10% local tax.Please note, however, that reservation will not be confirmed until we receive one day's room charge. May I, therefore, suggest that you print out the attached credit card payment form and send it back to us by fax at +1-212-123-4567 (New York), after filling in all the necessary information.Thank you again, Mr. Chen. We all look forward to having you with us soon.Sincerely yours,Jane DoeReservations Mgr.N. Y. Hilton HotelNo. 42 《感謝貴公司對我的熱情款待……》Dear Ms. Lee:Thank you very much for the outstanding help that I received during my recent visit to your office. I greatly appreciate the generosity that was extended to me by everyone. Please convey my thanks to all the members of your staff.Sincerely,Jack ChenTaiwan Trade Co., Ltd.No. 45 《這場研討會非常精采，謝謝您……》Dear Professor Doe:I attended your seminar at T aiwan Trade yesterday on the subject of organization planning, and am writing to express my sincere appreciation. Because of your excellent talk, I was able, for the first time, to understand the need for clear lines of organization, delegation of responsibility, and individual authority to exercise assigned duties. I am sure that what I learned from your talk will prove to be invaluable in my future work and will help me do my work more efficiently.I thank you once again for coming to our company and hope I may have the pleasure of attending another one of your seminars in the future.Sincerely yours,Jack ChenDirector, Personnel Dept., T aiwan TradeNo. 46 《向您介紹我的客戶○○○……》Dear John,I hope this e-mail finds you well. Today I'm writing to introduce to you Ms. Sherry Chen, vice president in charge of the project planning and development division of Green Corporation. Ms. Chen will be visiting New York to study the feasibility of starting a new business in the U.S. and wishes to call on you for advice and information upon her arrival in New York on or around April 1.I shall be most grateful to you for whatever assistance you may be able to give her when she calls on you. May I also add that she is a very likeable and interesting person, with an excellent command of English. So I'm sure you will enjoy meeting her.Best regards,Jack ChenTaiwan Trade Co., Ltd.No. 47 《我想推薦一位對你的研究有幫助的人……》Dear Mr. Wilson:I have received your e-mail requesting an interview with me regarding the Ph.D. thesis you are writing. Unfortunately, I am so busy at the moment that I regret I cannot find the time for the interview. However, you might want to talk to Ms. Mary Jane Lee, vice president of sales, who is more than qualified to give her views on the subject you are pursuing. You can contact Ms. Lee directly at the following e-mailaddress:*************.twGood luck for the successful completion of your thesis and I hope your meeting with Ms. Lee goes well.Sincerely,Jack ChenTaiwan Trade Co., Ltd.No. 48 《敬邀您參加敝公司週年慶酒會……》Dear Mr. Doe:To celebrate the 30th anniversary of Taiwan Motors, Inc., we are holding a dinner party at the New Prince Hotel in Taipei from 7:00 to 10:00 p.m. on Friday, April 1.You are cordially invited to the party so that we can express our sincere appreciation to you for the generous support you have extended to us for many years. For your information, the party will be attended by many top executives of leading Taiwanese and Japanese automakers, and we believe that this will offer many of us an excellent opportunity to get acquainted with each other.We do hope that you will be able to join us in this occasion, and look forward to seeing you at the party.Sincerely yours,Taiwan Motors, Inc.*************************************.twNo. 49 《敬邀您參加第○屆商品展示會……》Dear Mr. Doe:The 15th annual Trade Show, featuring the most advanced electronic office machines, will be held in Taipei next month as follows. You are cordially invited to attend this most exciting event of the year.Dates: October 1st through 15th 2004Time: 10:00 a.m. to 5:00 p.m.Place: ABC Hall, Taipei。
