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全国国际商务英语培训认证考试（一级）笔试模拟试题（1）CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册（120分钟）_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束，监考人员收卷后考生才可离开。
二、全部考试时间为120分钟，不得拖延。
三、选择题的答案一定要涂写在答题卡上；听力理解（LISTENING）部分第一节（Section A）以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上，凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案；如多选，则该题无分。
选定答案后，用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下：[A] [B] [C] [D]五、如需改动答案，必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections：In this section, you will hear five short sentences．Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections：In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections：In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections：Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections：Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections：Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the ￡1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections：Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.＄591,000＄200,000＄413,000＄596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections ：Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during transport and d istribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoices and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (V A T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections：Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections：Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。
全国国际商务英语考试（一级）继续教育考核测试（考官卷）选择题：将正确答案前的字母填写在空格上。
1．在口语考试中，每两名考生为一组，每组考试时间约。
A. 8分钟B. 10 分钟C. 12分钟2．口语考试中Section A, Section B 和Section C的考试内容分别是。
A.商务句子口译、口头作文、商务会话B. 口头作文、商务句子口译、商务会话C. 商务会话、口头作文、商务句子口译3．在口语考试中，当考生甲进入考场后，考官甲首先。
A. 宣读Section A部分的考试要求B. 确认考生姓名和考号C. 与考生打招呼，并要求其上交评分卡4．口语考试Section A 的考试时间约为。
A. 1分钟B. 2分钟C. 3分钟5．在口语考试中，考生甲完成Section A 和Section B的考试后，考官甲。
A.要其退出考场，到候考点通知考生乙进入考场B.示意其开始Section C的考试C.要其站在考场一边等考生乙完成考试6. 在进行口语考试Section B部分时，。
A.考官读出汉语句子后，学生立即翻译B.学生自己阅读Section B试卷上的题目，然后翻译C.一位考生朗读汉语题目，另一位考生翻译7. 在口语考试中，考生甲完成Section A后，考官甲。
A.要求考生乙进入考场B.直接念Section B的第一道题目C.询问考生甲抽中Section B的第几套试题8. 在口试考场内抽取的试题是部分。
A. Section AB. Section BC. Section C9. 在进行口语考试Section C部分时，两名考生，各自准备约。
A. 分别阅读各自的提示卡；1分钟B. 共同阅读一张提示卡；2分钟C. 分别阅读各自的提示卡；2分钟10. 考生乙进行口语考试时，考生甲。
A. 在考场外等候B. 在考场内等候C. 在备考室等候11. 在口语考试中，考场助理核对考生甲、乙的证件和考官评分卡后，。
全国国际商务英语一级考试大纲全国国际商务英语考试（一级）大纲为建立与我国国际商务发展相适应的商务英语水平评价标准，满足相关企事业单位对员工和应聘人员英语能力测评的需要，为相关院校和培训机构提供教学参考，特制定本大纲。
一、考试目的本考试是对国际商务英语交际能力的测试。
考试结果可作为相关企事业单位人员招聘的参考和国际商务从业人员英语能力的评价依据。
本考试旨在统一测试标准和操作规范，促进相关的教育和培训工作，提高国际商务从业人员的职业英语水平。
二、考试对象国际商务从业人员以及有意从事国际商务工作的各类院校学生和其他社会人员。
三、考试性质本考试是职业英语水平考试，是一种尺度参照性标准化考试，评价被测试者在国际商务环境中的英语应用能力。
四、考试范围本考试涵盖语言和商务两方面的内容。
语言方面测试国际商务环境中英语听、说、读、写、译能力；商务方面涉及国际商务中的常见业务，突出国际贸易实务。
五、语言能力要求本考试语言方面具体能力要求如下表：六、商务内容要求本考试所要求的主要商务内容如下表：七、词汇要求本考试要求词汇量达到4,500词，其中商务专业词汇1,500词左右。
八、考试项目本考试分为听力、阅读、翻译与写作、口语四大模块。
各个项目、题数、记分和考试时间等如下表：九、考试组织机构由常设的“全国国际商务英语考试中心”负责组织考务培训、命题、考试、阅卷和认证工作。
由来自相关行业和高校的专家组成专家委员会，指导考试和认证工作。
通过考试中心资质认证的各地高校和培训机构可以申请设立考点。
考试中心对各地考点实行年审和动态管理。
十、考试时间每年四月第二个星期六组织一次考试。
十一、考试成绩和认证考试分为笔试和口试两部分。
笔试总分为100分，成绩60分以上（含60分）为通过；口试总分为50分，成绩30分以上（含30分）为通过。
被测试者须同时报考笔试和口试部分，笔试和口试均通过的被测试者可获得由商务部中国国际贸易学会颁发的证书。
全国国际商务英语培训认证考试（一级）听力原文=====================================================================ListeningSection ADirections:In this section,you will hear five short sentences.Each sentence will be spoken twice.At the end of each sentence there will be a pause.During the pause,you are required to fill in thecorresponding blank according to what you’ve heard.Then write your answer on theAnswer Sheet.Example:You’ll hear:Mr.White is leaving at1:30and won’t be back until5:00,so you can call him after that.You’ll read:Mr.White will be back before.From the sentence we learn that Mr.White will be back before5:00.Therefore you should write5:00in the corresponding blank on your Answer Sheet.Now the test will begin.1.Mr.Malay will leave the hotel at2:00p.m.,and arrive at the airport at3:30p.m.2.Please phone Mr.North at2839475,and his extension number is776.3.The price for PT500motorcycle as in our catalogue is14,322US Dollars CIF,Puerto Limon.4.I heard that Peter has been promoted as the HR manager to take the place of Betty.5.The parcel will be sent to Berstorffsgade19,that is B-e-r-s-t-o-r-f-f-s-g-a-d-e,Copenhagen,Denmark.Section BDirections:In this section,you will hear ten short conversations.At the end of each conversation,a question will be asked about what was said.Both the conversation and question will bespoken only once.After each question,there will be a pause.During the pause,you mustread the four choices marked A,B,C and D,and decide which is the best answer.Thenmark the corresponding letter on the Answer Sheet with a single line through the center.Example:You will hear:M:Helen,could you email the new catalogue to all our contacts in France?W:Sorry,my computer broke down yesterday.I will as soon as I have it fixed.Q:What does the woman imply?You will read: A.She will post it later.B.She could not contact the man.C.She’s not sure if the computer is fixed.D.She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately.Therefore, the correct answer is D.Now the test will begin.6.W:Hello,may I have a look at that stereo,please?M:Certainly,madam.But I would recommend the Shannon X-15made in Denmark,with6 speakers…Q:Who is the man?7.W:Why did you increase the proportion of commercials for this advertising campaign?M:Well,it’s needed to create product awareness at this stage of the product life cycle.I know that word-of-mouth advertising is probably the most effective though.Q:What does the man mean?8.M:The price you quoted is$100.It’s too high for us.Could you give any discount?W:We offer a2%discount if you place an order of more than2,000sets.Q:What’s the woman’s offer for an order over2,000sets?9.M:Shall we go over the terms and conditions of the transaction to see if we agree on all theparticulars?W:All right.Since business is closed at this price,we’ll look at the stipulations about the packing and shipping marks.Q:What can we learn from this conversation?10.W:Can I apply for a card,so I can overdraw and pay back at a later date?M:We need to check whether you’re qualified.Could you please fill in this form?Q:What is the woman applying for?11.M:Do you have anything to declare?Jewelry or cash?W:No,I haven’t.The only things I have with me are my own clothes and my notebook computer.Q:Where does this conversation most probably take place?12.W:Is my visa valid for one month?I plan to have a side-trip to Boston after the trade negotiation inNew York.M:Your visa is good for New Y ork,Philadelphia and Boston.If you’ll go to other places,you need to apply for another visa.Q:What is true about the woman?13.M:I heard that you went for an interview last week.How was it going?W:I’ve been short-listed.Q:What does the woman mean?14.W:Mark,the fire alarm in the warehouse is ringing!Get it checked immediately!M:OK.I’ll do it right now.Q:What department does the man most probably work in?15.M:The woolen sweaters you delivered do not match the sample we provided.The background coloris a shade too dark.W:It’s usually not always possible to have exactly the same shade of color.Q:What’s the attitude of the man towards the goods?Section CDirections:In this section,you will hear two recordings.At the end of each recording,some questions will be asked about what was said.You will hear the recordings and questions only once.After each question,there will be a pause.During the pause,you must read the four choicesmarked A,B,C and D,and decide which is the best answer.Then mark the correspondingletter on the Answer Sheet with a single line through the center.Task1Questions16and17are based on the following conversation.M:Good morning,Sarah.How are you today?W:I’m doing fine.How about you?M:V ery well.Thanks.So,what’s the plan for our advertising campaign?W:As I mentioned before,it’ll be a national campaign starting next month.We’ve decided to use a variety of media for full coverage,such as television,radio and some outdoor billboards.M:That sounds wonderful.W:Thank you.We’ll have twenty-second spots on television once a day for two months.At the same time,fifteen-second radio commercials twice a day…and use billboards in big cities with large populations.M:What about the ads’theme or style?W:We’d like to emphasize the sun-protection function of our cosmetics.M:Sounds good!Will we have a new slogan?W:Definitely.The advertising agency is working on it right now.They’ll present us some proposals the day after tomorrow,oh,no…today is Friday…then…that should be on Monday.M:Well done!Sounds like we’ll have a winner on our hands!W:Y eah…M:By the way,let me have the proposals as soon as the agency finishes with them.W:No problem.Q16.What are the two speakers mainly discussing about?Q17.How often will the radio commercials be broadcast?Task2Questions18to20are based on the following speech.Ladies and gentlemen,let’s start our meeting.Please feel free to interrupt if you have any questions.Over the past3years,our business in Asia has grown by leaps and bounds.22%of our revenue now comes from there,compared to9%just3years ago.You’ll notice that the volume of business in this market is expected to increase by60%over the next 5years.Based on past performance,we would normally pick up40%of this market.However,some of our Asian clients are already complaining about delivery times,but because of our reliance on foreigndistribution firms,it is difficult to change the situation.Therefore,I propose that we immediately set up3Asian distribution centers,in Beijing,Tokyo,and Seoul.We could have them operating within6months,and put us in a much better position to deal directly with our customers.Ladies and gentlemen,if we don’t act on this right away,I’m afraid we’re going to lose some market share.Our main competitors already have their own Asian distribution centers,and some of our customers may turn to them if we don’t act quickly.Thank you.Q18.What percentage of the company’s revenue comes from Asia this year?Q19.What do Asian clients complain about?Q20.What is this speech mainly about?。
全国国际商务英语培训认证考试（一级）笔试模拟试题（1）CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册（120分钟）_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。
试卷册、答题卡和答题纸均不得带出考场。
考试结束，监考人员收卷后考生才可离开。
二、全部考试时间为120分钟，不得拖延。
三、选择题的答案一定要涂写在答题卡上；听力理解（LISTENING）部分第一节（Section A）以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上，凡是写在试卷册上的一律不给分。
四、选择题每题只能选一个答案；如多选，则该题无分。
选定答案后，用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。
正确方法如下：[A] [B] [C] [D]五、如需改动答案，必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新填涂。
————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections：In this section, you will hear five short sentences．Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections：In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections：In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections：Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections：Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections：Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the ￡1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections：Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.＄591,000＄200,000＄413,000＄596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections ：Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during tra nsport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoice s and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VA T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections：Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections：Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。
商务英语一级商务英语是指用于商务场合的英语交流方式和技巧，涵盖了商务英语词汇、商务英语口语和商务英语写作等方面的内容。
商务英语的学习对于从事国际贸易、外贸销售、商务谈判等工作的人来说是非常重要的，因为良好的商务英语能力可以帮助人们顺利开展国际商务活动。
商务英语一级考试是商务英语考试中的基础级别，主要考察考生的商务英语词汇量、听说读写能力和商务交际技巧。
下面将分别从词汇、口语和写作三个方面进行介绍。
商务英语一级考试的词汇部分主要考察考生对商务英语基本词汇的理解和运用能力。
考生需要掌握常用商务英语词汇和短语，如会议、商务信函、商务谈判等方面的词汇。
在备考过程中，考生可以通过词汇卡片、词汇表和词汇练习来提高自己的词汇量和词汇应用能力。
商务英语一级考试的口语部分主要考察考生的商务口语表达能力。
考生需要具备与国外商务伙伴进行日常交流、参加商务会议、进行商务谈判等情景的能力。
在备考过程中，考生可以通过模拟商务情景对话、商务英语口语练习和商务英语口语教材来提高自己的口语表达能力。
商务英语一级考试的写作部分主要考察考生的商务英语写作能力。
考生需要掌握商务英语书信、商务报告、商务计划等常见商务文书的写作技巧和格式。
在备考过程中，考生可以通过阅读商务英语写作教材、商务英语写作指南和商务英语写作练习来提高自己的写作水平。
综上所述，商务英语一级考试是商务英语考试中的基础级别，考察考生的商务英语词汇量、听说读写能力和商务交际技巧。
通过词汇的积累、口语的练习和写作的训练，考生可以提高自己的商务英语能力，为将来的商务工作打下坚实的基础。
商务英语的学习不仅可以帮助人们在国际商务活动中顺利沟通，还可以提升个人的职业竞争力。
因此，商务英语一级考试的备考是非常有必要的。
商务英语一级考试答案一、选择题（每题2分，共10分）1. What is the most appropriate way to address a business email to an unknown recipient?A. Dear Sir/MadamB. Hello everyoneC. Hi thereD. To whom it may concern答案：A2. Which of the following is NOT a typical section of a business report?A. IntroductionB. BodyC. ConclusionD. Personal opinion答案：D3. In a business meeting, when should you avoid using your mobile phone?A. When taking notesB. When waiting for your turn to speakC. When the meeting is adjournedD. At all times答案：D4. What is the purpose of a SWOT analysis in business?A. To evaluate the strengths and weaknesses of a companyB. To assess the opportunities and threats facing a businessC. To determine the company's market shareD. To forecast future sales答案：B5. Which of the following is the correct way to greet someone in a formal business setting?A. Hey, how's it going?B. What's up?C. Good morning, Mr. SmithD. Hi, dude答案：C二、填空题（每题2分，共10分）6. When making a presentation, it's important to maintain eye contact with your _______ to show confidence and engagement. 答案：audience7. A _______ is a document that outlines the terms and conditions of a business agreement.答案：contract8. In business communication, it's crucial to be _______ and concise to ensure clarity and effectiveness.答案：clear9. The _______ is the part of a business plan that describes the company's goals and objectives.答案：executive summary10. When dealing with international clients, it's important to be aware of cultural _______ to avoid misunderstandings. 答案：differences三、阅读理解（每题2分，共20分）阅读以下商务邮件，并回答问题。
全国商务英语证书一级(CBEC1)考试大纲一、考试背景随着我国加入世贸组织，国际贸易往来频繁，因此，对精通商务英语的国际商务人才的需求显得极为迫切。
为了培养能够准确使用商务英语沟通的专业人才，国务院国资委商业技能鉴定与饮食服务发展中心根据中共中央办公厅、国务院办公厅关于《2002-2005年全国人才队伍建设规划纲要》和国务院关于加强职业教育的通知，以及温家宝总理在职业教育会议上的重要讲话，推出了全国商务英语证书（China Business English Certificate）考试，“China Business English Certificate”以下简称CBEC。
该证书考试共分三级：《全国商务英语证书一级考试证书（CBEC1）》，《全国商务英语证书二级考试证书（CBEC2）》，《全国商务英语证书三级考试证书（CBEC3）》。
以下介绍CBEC1考试大纲。
二、考试总体规定（一）考试目的凡通过一级考试的考生，都将获得国务院国资委商业技能鉴定与饮食服务发展中心颁发的《全国商务英语证书一级考试证书（CBEC1）》。
一般而言，持一级证书者能够和同事或客户进行简单的口头与书面英语交流。
口头交流包括：打招呼、介绍、描述职责、介绍公司、请求或提供帮助、接听电话、酒店机场接待、导游以及其他简单陪同工作；书面交流包括：便条、留言、备忘录或电子邮件、常见的简短商务信函写作。
（二）考试性质与范围本考试是一种测试应试者单项和综合商务语言能力的尺度参照性标准化考试。
考试分为笔试与口试两个阶段。
只有通过笔试的考生方有资格参加口试。
笔试包括阅读、写作、听力三部分。
（三）考试时间与命题CBEC1考试每年举行两次，分别于？月和？月举行笔试，并择时举行口试。
由国务院国资委商业技能鉴定与饮食服务发展中心商务英语考试专家委员会负责命题与实施。
（四）考试形式与评分：本考试根据商务英语特点，以测试实际沟通能力水平为主要目标，从读、写、听等三个方面对考生的语言运用能力进行全面测试。
1.What is the primary goal of a business plan?A.To outline the financial projections of a company.B.To attract potential investors and partners.C.To outline the company's history and achievements.D.To describe the daily operations of a business.2.Which of the following is NOT a type of market research?A.SurveysB.Focus groupsC.Sales figurespany culture3.What does a SWOT analysis stand for?A.Strengths, Weaknesses, Opportunities, ThreatsB.Strategies, Weaknesses, Opportunities, TacticsC.Sales, Web, Operations, TrainingD.Skills, Weaknesses, Opportunities, Trends4.Which term refers to the process of negotiating the terms and conditions of a contract?A.Contract negotiationB.Marketing strategyC.Cost analysisD.Supply chain management5.What is the purpose of a balance sheet?A.To show the company's income and expenses over a period of time.B.To provide a snapshot of a company's financial position at a specific moment.C.To detail the company's operational expenses.D.To forecast future sales and revenue.6.What is the role of a marketing manager in a company?A.To oversee the company's financial reporting.B.To plan and execute marketing strategies to promote products and services.C.To manage the company's human resources.D.To handle customer complaints and issues.7.Which of the following is an example of a qualitative research method?A.Conducting a survey with closed-ended questions.B.Analyzing sales data over several years.C.Interviewing customers to understand their needs and preferences.D.Calculating the average revenue per customer.8.What is the purpose of a business proposal?A.To outline the financial projections of a new project.B.To provide a detailed plan for a potential client or partner.C.To describe the company's organizational structure.D.To analyze the company's competition.9.Which of the following is NOT a common type of business ownership structure?A.Sole proprietorshipB.PartnershipC.Non-profit organizationD.Corporation10.What is the primary function of a sales team in a company?A.To oversee the company's financial reporting.B.To handle customer complaints and issues.C.To plan and execute marketing strategies.D.To identify potential customers and promote products or services to them.。
全国国际商务英语培训认证考试（一级）===================================================================== Part I Listening Section A 1. 3:30 p.m. 2. 776 3. 14,322 4. Betty 5. Berstorffsgade Section B 6. B 7. B 8. B 9. B 10. C 11. C 12. C 13. A 14. C 15. D Section C 16. D 17. B 18. A 19. C 20. C Part II Reading Section A 21. B 22. D 23. D 24. B 25. C 26. B 27. C 28. A 29. B 30. A Section B 31. B 32. C 33. A 34. B 35. B 36. C 37. A 38. C 39. B 40. D Section C 41. C 42. A 43. B 44. A 45. B Section D 46. C 47. D 48. B 49. C 50. A Section E51. D 52. B 53. A 54. D 55. D 56. C 57. C 58. B 59. A 60. A Part III Translating & Writing Section A 61. 感谢贵方寄来第4845号销售合同一式两份。
号销售合同一式两份。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
我方已会签并寄回一份以供你方存档。
有关信用有关信用证已由中国银行纽约分行开出，收到后请即安排装运，并电告船名及开航日期。
Section B 62.Memo on Sales SeminarTo: All Marketing Staff From: David Shaw Subject: Sales Seminar on Promotional Strategies Date: May 18th A sales seminar on promotional strategies in a changing market is being held at the Crown Plaza from 9:00 a.m. to 11:30 a.m. on May 25th. The seminar is chaired by the famous marketing expert Bill Andrew and it will be extremely informative and instructive. It It is is is strongly strongly strongly recommended recommended recommended that that that every every every member member member of of of the the the marketing marketing marketing force force force attend attend attend this this this seminar. seminar. seminar. I am I am confident that it really pays to attend this seminar. Anyone who cannot attend the seminar shall have a justifiable reason and shall tell me no later than 20th. As usual, we will pay the entrance fees for all those attending. SpeakingSection APackaging serves many purposes. First, it holds the product. Products must be contained so that they can be moved from one place to another conveniently. Without packaging, products will spill, scatter or be lost. Packaging also plays an important role in protecting the product. Package is designed to ensure that the product product reaches reaches reaches consumers consumers consumers in in in good good good condition. condition. condition. With With With packaging, packaging, packaging, the the the product product product can can can be be be protected protected protected during during transport and distribution. It can be free from heat and cold, moisture, breakage and other damages. It keeps the product in good quality and safety. Packaging helps to sell the product. Beautiful package makes the product more attractive and encourage purchases. The attractive color, shape, design of the package may arouse consumers’ interest and push them to make a decision to buy. Furthermore, the information contained on the package tells consumers what the product is and how to use it. Section B1. We received the shipping advice from you 10 days ago, but the shipment has not arrived yet. 2. If the terms of payment are more flexible, we can place a big order.Section CA: Hello, can I speak to Mr. Li? B: This is Li speaking. Who’s it, please?A: This is Wilson from Macbill. B: Hi, Mr. Wilson. Did you receive my e-mail of last Tuesday about the quotation for Sunshine T-shirts? A: Y es, I got it. You quoted at US$100/dozen FOB Shenzhen. I’m sorry to say this price is too high for us. B: Well, this is really our best price. A: But I find your price is higher than other companies in China. since you’ve been such a good B: But considering the high quality, our price is very reasonable. Well, business partner for so many years, we’ll make it $95.A: What about the discount for large orders? B: How large is your order? If it is above 400 dozens, we’ll give you a 10% discount.A: If we buy 500 dozens, could you go a little lower? B: I’m sorry, we really can’t. This is really the best discount we can give.A: Let me see…10%, so that’ll be $90, is it?B: That’s correct.A: OK, that’s a deal. I’ll send you the order shortly. See you, Mr. Li. B: See you, Mr. Wilson. 。
