20应应 6B2011 6BPart I Listening Comprehension (15 minutes)Directions: This part is to test your listening ability. It consists of 3 sections.Section ADirections: This section is to test your ability to give proper responses. There are 5 recorded questions in it. After each question, there is a pause. The questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A) I’m not sure.B) You’re right.C) Yes, certainly.D) That’s interesting.From the question we learn that the speaker is asking the listener to leave a message. Therefore, C) Yes, certainly is the correct answer. You should mark C) on the Answer Sheet.Now the test will begin.1. A) Very nice. B). Too early. C). Why not? D). How lucky!2. A). Don't mention it. B). It's lovely. C). Not at all. D). All right.3. A). Yes, speaking. B). You're welcome. C). I'm sure D). I like it very much.4. A). Here you are. B). Yes, it is. C).Not bad. D). Go ahead.5. A). Nothing serious. B). Here it is. C). Never mind. D). A good idea.Section BDirections: This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.6. A). Is the hospital. B). In the office. C). In the bank. D). In the book store.7. A). His report. B). His paper. C). His plan. D). His interview.8. A). Customer service B). Product advertising. C). New products D). A sales plan.9. A). Go on with the work. B). Try something new.C). Go out for a walk. D). Have a cup of coffee.10. A). A business card. B). An advertisement.C). A price list. D). An introduction sheet.Section CDirections: In this section you will hear a recorded short passage. The passage is printed in the test paper, but with some words or phrases missing. The passage will be read three times. During the second reading, you are required to put the missing words or phrases on the Answer Sheet in order of the numbered blanks according to what you hear. The third reading is for you to check your writing. Now the passage will begin.Hello, everybody! On behalf of the hotel, I'd like to express our warmest welcome to you. We do hope all our __11__ will feel happy and comfortable here. We would be pleased to provide ___12___ services to meet your needs. Here you can find many convenient facilities for you to use, such as a __13__, a health club and an indoor swimming pool. We also have three restaurants __14__ Chinese and Western foods, two bars and a large shopping center. Any suggestions for __15__ our service are welcome. Thank you for your attention.Part II Vocabulary & Structures (15 minutes)Section ADirections: There are 10 incomplete statements here. You are required to complete each statement by choosing the appropriate answer from the 4 choices marked A), B), C) and D). You should mark the corresponding letter on the Answer Sheet with a single line through the center.16. To _____ the truth, I really don't know anything about yesterday's meeting.A. doB. tellC. pullD. take17. Your sales materials will depend _____ the customers with who you deal.A. withB. onC. inD. for18. We support the view that poor management will _____ business failure.A. break upB. take inC. lead toD. put off19. In recent years, there have been over 110 foreign companies _____ businesses in this city.A. doingB. doC. to doD. done20. It is easy to get the software we need _____ the market is small.A. as ifB. so thatC. althoughD. until21. By the end of this year, they _______ a new program in Europe.A. had startedB. startC. am startingD. will have started22. Language learning is a slow process, which _____ a lot of effort, time and patience.A. requiresB. leavesC. paysD. suffers23. More than 100 people died _______ the earthquake in that area.A. in the case ofB. as a result ofC. in addition toD. on the basis of24. Mike has already put forward his suggestion _______ a production plan should be accomplished next week.A. whomB. whatC. whichD. that25. I am writing to apply for the ______ of Sales Manager advertised in last Friday's China Daily.A. businessB. tradeC. positionD. operationSection BDirections: There are also 10 incomplete statements here. You should fill in each blank with the proper form of the word given in the brackets. Write the word or words in the corresponding space on the Answer Sheet.26. (general) __________ speaking, table manners vary from culture to culture.27. The wall paper pattern (design) ________ by a famous Chinese artist several years ago.28. The program aims to let all the employees (understand) _________ the culture of the company.29. The organization will start a (move) ______ to protect the environment next month.30. They have already discussed the report (give) ______ by the department manager.31. We will set up a factory in that country, which is rich in (nature) ________ resources.32. Peter actually does a good job in keeping with the store clean, which is not as (simple) as it seems to be.33. I really enjoy (work) _______ together with you, and thank you for your cooperation.34. My first (impress) _____ of England was that it was a grey and rainy place.35. With the joint efforts of all the members, the tam (perform) _________ very well last year.Part III Reading Comprehension (40 minutes)Task 1Directions:After reading the following passage, you will find 5 questions or unfinished statements, numbered 36 to 40. For each question or statement there are 4 choices marked A), B), C) and D). You should make the correct choice and mark the corresponding letter on the Answer Sheet with a single line through the center.When you speak on the telephone, you cannot use your facial expression, eye contact and gestures to help communicate your message. Your voice must do the job.A good voice is pleased to listen to because it communicates a positive message. Keep in mind the following qualities of a good voice.Speak in a voice neither too loud nor too soft. Speak louder when giving important information.Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it. Keep in mind that as you speak the other person may be taking notes.Pronunciation is the correct way to say a word. To avoid mispronouncing words, you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them.People with an accent unlike yours may not understand your pronunciation of some words. You also may not understand the pronunciation of some of their words. In these cases, careful pronunciation is very important for effective communication. You may need to repeat or spell words that are unusual or easy to be misunderstood.36. When speaking on the phone, the essential factor for successful communication is your _______.A. voiceB. gestureC. eye contactD. facial expression37. To give important information, a person on the phone should _________.A. keep a pleasant mannerB. use familiar wordsC. lower the voiceD. speak louder38. The speaker is advised to speak slowly in order to help the listener _______A. remember some wordsB. repeat the informationC. check the messageD. take some notes39. To avoid mispronouncing unfamiliar words, you are advised to ________.A. check them in a dictionaryB. pronounce them loudlyC. use other words insteadD. ask others for help40. Speakers sometimes need to spell some words to help listeners to understand _______.A. long sentencesB. unusual wordsC. difficult questionsD. important expressionsTask 2Directions: This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41 to 45.The first aid you learn from a course is not quite like reality. Most of us feel afraid when dealing with "the real thing". By communicating these feelings, we are better able to use the first aid to cope with the unexpected.Doing your partFirst aid is not an exact science, and is then open to human error. No matter how hard you try, the casualty may not respect as hoped. More accidents might lead to death, even with the best medical care. Giving care with confidenceThe casualty needs to feel protected and in safe hands. You can seek an air of confidence and safety by: being in control, both of yourself and the problem,acting calmly and reasonably,being gentle, but firm, with your hands, and speaking to the casualty kindly, but hopefully. Building up trustTalk to the casualty throughout your examination and treatment.Explain what you are going to do,Try to answer questions honestly to reduce fears as best as you can. If you do not know the answer, say no.36. When we deal with the real cases of First Aid, we often feel ______.A. safeB. afraidC. excitedD. confident37. "First aid is ... open to human error" in the second paragraph means ______.A. there are fewer failures in First AidB. medical care in First Aid is essentialC. human mistakes are possible in First AidD. First Aid is widely applied in accidents.38. An air of confidence and safety is important in giving first aid because the casualty needs to feel to be ________.A. in controlB. comfortableC. in safe handsD. gentle but firm39. Which of the following can be a way to build up the casualty's trust?A. To answer their questions honestlyB. To use as much medicine as possibleC. To avoid saying no to their questionsD. To provide them with the best treatment40. The best title for the passable could be _______A. Importance of giving First AidB. Advice on Giving First AidC. Future of First AidD. Types of First AidTask3Directions: The following is an advertisement. After reading it, you should complete the information by filling in the blanks marked 46 through 50 in no more than 3 words in the table below.Car RentalFaster Reservations and Rental FeesSimply provide your Hertz Club numbers to speed up the reservation process. And at over 50 locations in the U.S. and Canada, go to Hertz Club Express counters for faster service.Reduced Rates and Special Offers Members may receive a special rate on rentals in the U.S., Canada and Europe, and receive a special rate on child seat rentals.Reserve Specific Brand and Rentals.Reserve Specific Brand and ModelAt 24 major U.S. airport locations, you can choose the brand and model for your weekly and weekend rentals. Only Hertz Club lets you reserve a specific brand and model, like the Ford Mastung. So the car you want is the one you get. Just book your reservation on , or by calling 1-800-654-3131.Car RentalsWay to speed up reservation by providing your ___46__Special rates offered to Hertz Club members.1)On car rentals in the U.S. __47___.2)On __48__ rentalsPlaces for reserving a specific brand and model at 24 major ___49___.Ways of booking through the Internet or by __50___.Task 4Directions: The following is part of a menu of a mobile(移动的) phone. After reading it, you are required to find the items equivalent to (与…等同) those given in Chinese in the table below. Then you should put the corresponding letters in the brackets on the Answer Sheet, numbered 51 through 55.A --------courses takenB --------current addressC --------date of birthD --------educational backgroundE --------email addressF --------health conditionsG --------hobbies and interestsH --------ID card No.I --------on-job trainingJ --------job objectiveK --------permanent addressL --------marital statusM --------part-time jobsN --------position applied forO --------rewardsP --------scholarshipsQ --------work experienceExamples: (K) 婚姻状况(H) 身份证号码51. ( ) 兼职工作( ) 工作经验52. ( ) 工作目标( ) 教育程度53. ( ) 健康状况( ) 在职培训54. ( ) 所学课程( ) 兴趣爱好55. ( ) 申请职位( ) 目前地址Task 5Directions: The following is a letter. After reading it, you are required to complete the statements that follow the questions (No.56 to No.60). You should write your answers in no more than 3 words on the corresponding Answer Sheet.Requirements for All Employees1. Within ten minutes of arrival, be in uniform and at your workstation. Breaks should not be longer than the time allowed, and restroom and smoke breaks need to be part of the break periods, not in addition to them.2. Work dress should be clean and professional each working day.3. All employees are responsible for cleaning any workstation.4. Work tasks are given daily, and may be changed during service as needed. Employees are expected to be flexible when receiving the tasks given.5. When tasks are completed, the employees are expected to clean those areas around their workstation. Wiping all tables and counters off, cleaning the floor and under the tables, as well as wiping off the cooler door are also things that should be done when time allows.51. What should the employees do within 10 minutes after they arrive?Be in _________ and at their workplaces.52. What are the rules about the restroom and smoke breaksThey are regarded as part of _________________________.53. What is the requirement about the employees' work dress?Their work dress should be ___________________.54. What are employees expected to do when they receive work tasks?They are expected to be ___________________.55. What should the employees do when they complete their tasks?They are required to ____________ around their workstation.Part IV Translation - English into Chinese (25 minutes)Directions: This part, numbered 61 to 65, is to test your ability to translate English into Chinese. Each of the four sentences (N0.61 to No.64) is followed by four choices of suggested translation marked A), B), C) and D). Make the best choice and write the corresponding letter on the Answer Sheet. Write your translation of the paragraph (No.65) in the corresponding space on the Translation/Composition Sheet.61. We are thinking about how to ensure that our employees can work under the best possible conditions.A. 我们一直在想，如何让我们的员工总是在最好的工作条件下进行工作。
