英语商业用语

商务英语信函常用语大全敬上谨致问候Yours (very) truly, *用于商业。

谨致问候Sincerely yours, *稍带亲近的感觉，用于商业信函或给朋友的信中。

谨致问候Cordially, *稍带亲近的感觉，用于商务信函或给朋友的信中。

谨致问候My best regards, *带有个人的语感，用在给朋友写信时。

谨致问候With best regards, *带有个人的语感，用在给朋友写信时。

谨致问候The very best to you, *带有个人的语感，用在给朋友写信时。

谨致问候Best wishes, *带有个人的语感，用在给朋友写信时。

请求回函如能尽早回复，我们将不胜感激。

We would appreciate an early reply. *比较直率的表达方式，要注意是发给谁的。

我们期待着您满意的回答。

We look forward to your favorable reply. *也可用于客人。

favorable 表示“好意的，喜欢的”。

我们盼望着不久能听到您的回音。

We look forward to hearing from you soon.如果就此事您能尽早回信的话，我们将衷心感谢。

Your prompt attention to this matter will be appreciated. *prompt “迅速的，敏捷的”。

Your prompt attention in this matter will be appreciated. 回信请寄到上述地址。

Please write us at the above address.请多关照我们希望您能…… We ho pe that you will...在此方面如果能够得到您的合作我将非常感谢。

Your kind cooperation in this respect is greatly appreciated. Your kind cooperation on this issue is greatlyappreciated. 我们希望能够继续得到你们的合作和支持。

商务英语重点词汇一、business and businesses商业和公司A business,company,or firm is an organization that sells goods or services .A business may also be referred to formally as a concern.Business is the production,buying,and selling of goods and services.A business may be referred to approvingly as an enterprise to emphasize its adventurous, risk-taking qualities, and business in general may be referred to in the same way, for example in combinations such as free enterprise and private enterprise.Business is also referred to as commerce. This word, and its related adjective commercial, are often used to distinguish the business sphere from other areas such as government or the arts, or to distinguish it from nonmoney-making activities.注释：Business 商业；生意；公司Company 公司；商号Firm (合伙的)商号；商行Concern 康采恩（垄断企业形式之一）Commerce 商业；商务Commercial 商业的；商务的；商用的 Enterprise 企事业单位Free Enterprise 自由企业Private Enterprise 私人企业二、From multinationals to small firms 从跨国公司到小型企业Large companies are referred to as corporations, especially in the United States. Corporate is used to describe things relating to a corporation, or to corporations in general, in expressions like the ones in the next exercise. Large companies operating in many countries are multinationals.Big business can refer to large business organizations or to any business activity that makes a lot of money. Small companies are referred to as small businesses or small firms.Unlike some languages, English does not have an everyday term for small and medium-sized companies, apart from this rather clumsy expression.注释：Corporation 大公司；股份有限公司Corporate 法人；团体Multinational 跨国的；多国的Big business 大型企业；大公司Small and medium sized companies中小规模的公司 Small business 小公司Small firm 小公司三、Industries and sectors 工业及其部门Businesses may be classified according to which industry they are in: for example construction, oil, banking, food.Sector is sometimes used to mean industry in the same way, particularly by specialists such as financial journalists, but it is more often used to talk about different parts of the economy in combinations such as public sector and private sector, or about types of business in expressions like service sector and manufacturing sector.注释：Industry 工业；产业Sector 部门；部分 Public sector 公共部门Private sector 私营部门manufacturing sector 制造部门Service sector 服务部门四、Public sector and private 公共部门和私营部门When a private company is bought by the state and brought into the public sector, it is nationalized in a process of nationalization. A nationalized company is state-owned. When the state returns a company to the private sector in a sell-off, it is privatized. This is privatization.The first to be sold off in a privatization program are often the companies responsible for the public supply of electricity, water and gas: the utilities.注释：Nationalized 国有化的Nationalization 国有化Privatized 私有化的Privatization 私有化State-owned 国有的Sell off 廉价出清 Utilities 公用事业；公用事业部门五、Stakes 份额；股份If Company A owns shares or equity in Company B, A has or holds a stake, holding or shareholding in B. If A owns less than half the shares in B, it has a minority stake in B.If A owns more than half the shares in B, it has a majority stake or controlling stake in B. If you have shares in a company you are a shareholder.注释：Shares/stake 份额；股份Equity 股份；产权；普通股票Holding 持有；股票额Shareholding 持有股票数Shareholder 股东Hold a stake 持有份额Majority stake 大股东（50%以上）Controlling stake 大股东Minority stake 小股东商务英语重点词汇(2)一、Parents and sisters 母公司和姐妹公司A holding or holding company is one that holds stakes in one or more subsidiaries. If it owns all the shares in a subsidiary, the subsidiary is a wholly-owned one.A holding company's relationship to its subsidiaries is that of parent company, and the subsidiaries relationship to each other is that of sister companies. A holding and its subsidiaries form a group.A conglomerate is a group containing a lot of different companies in different businesses. Journalists also refer to large groups as giants.注释：Holding company 控股公司Subsidiary 子公司Wholly-owned subsidiary 全资子公司Parent company 母公司Sister company 姐妹公司Group 集团公司 Conglomerate 联合大企业Giant 大企业；企业巨人（新闻用语）二、Predators,raiders,and white knights 掠夺者、抢劫者和善意合作者The takeover process is often described in terms of one animal hunting another: a company or individual seeking to take over another company may be referred to as a predator, and the target company as the prey. Predators are also referred to as raiders or corporate raiders.A company wishing to resist, ward off, or fend off being taken over has a number of options. It may devise plans that give existing shareholders special rights, or it may make itself less attractive to bidders by selling off a valuable part of the company, or holding on to an unattractive one. Actions like these are poison pills.Or it may persuade a friendly partner, a white knight, to take a stake in the company, thus preventing a complete takeover by a hostile bidder. Bidders may agree to withdraw their bid if paid enough money for the shares they hold in the target company. This is green mail.注释：Predator 掠夺者(恶意吞并其它企业) Prey 猎物(被恶意并购的企业)Raider 掠夺者(恶意并购其它企业) Corporate raider 合伙掠夺者Fend off a bid 阻止收购Ward off a bid 阻止收购Poison bill毒药(公司通过给予股东某些特权、或卖掉部分有价值资产，而持有或购进价值不大的资产，从而减少自己对并购公司的吸引力)White Knight指购买公司部分股份以免遭兼并企业完全兼并的善意和或者。

商务英语 销售用语 1.Your T shirts can find a ready market in the eastern part of our country. 贵国的 T 恤在我国 东部市场很畅销。

2.We all understand that Chinese slippers are very popular in your market on account of their superior quality and competitive price. 我们都知道中国拖鞋因价廉物美而畅销于你方市场。

3.This product has been a best seller for nearly one year. 该货成为畅销货已经将近 1 年了。

4.There is a good/poor/no market for these articles. 这些商品畅销/滞销/无销路。

5.Your bicycles find a ready market here. 你们的自行车在此地销路很好。

6.They talked over at great length the matter of how to increase the sale of your products. 他 们详细地讨论了怎样增加你方产品的销售。

7.Please furnish us with more information from time to time so that we may find outlets for our stationery. 由于对此货物的需求将不断增加，请提前补充货源。

8.They are doing their utmost to open up an outlet. 他们正在尽最大努力以打开销路。

9.Our demand for this product is steadily on the increase. 我们对该产品的需求正稳步地增 长。

英语商业谚语导读：本文是关于英语商业谚语，如果觉得很不错，欢迎点评和分享！1、过秤量轻重，听语测人品。

Excessive weighing, listening and character testing.2、养财之道，贵在忍让。

The way to raise money lies in tolerance.3、撑死胆大的人，饿死胆小的鬼。

Supports the bold person, starves the cowardly ghost.4、价高招远客，酒醉骂仇人。

High price invites distant visitors, drunk scolds enemies.5、利有多大，胆就有多大。

As much profit as possible, so much courage.6、经商不理财，纯属瞎胡来。

Business does not pay attention to money. It's just a fool's errand.7、商场如战场，竞争如**。

Market is like battlefield, competition is like war.8、一分利能致富，十分利走绝路。

A penny of profit can make a fortune, but a penny of profit can make a despair.9、漫天要价，就地还钱。

Ask a lot of money and pay it back on the spot.10、笛要吹在眼上，话要说在点上。

The flute should be played in the eyes, and the words should be said on the point.11、货真价实，童斐不欺。

The real price, Tong Fei is not deceived.12、一张广告，万家知晓。

【导语】商务英语和四六级考试有⾮常⼤的区别，商务英语更加的注重实⽤性，所以对于⼝语的要求⽐较⾼。

以下是整理的商务英语⼝语的⽇常⽤语，欢迎阅读！1.商务英语⼝语的⽇常⽤语 1、 Almost every process is computerized. ⼏乎每⼀道⼯艺都是由电脑控制的。

2、 The efficiency is greatly raised, and the intensity of labor is decreased. ⼯作效率⼤⼤地提⾼了，⽽劳动强度却降低了。

3、 All products have to go through five checks in the whole process. 所有产品在整个⽣产过程中得通过五道质检关。

4、 We believe that the quality is the soul of an enterprise. 我们认为质量是⼀个企业的灵魂。

5、 Therefore, we always put quality as the first consideration. 因⽽，我们总是把质量放在第⼀位。

6、 Quality is even more important than quantity. 质量⽐数量更重要。

7、 I hope my visit does not cause you too much trouble. 我希望这次参观没给你们增添太多的⿇烦。

8、 Do we have to wear the helmets? 我们得戴上防护帽吗? 9、 Is the production line fully automatic? ⽣产线是全⾃动的吗? 10、 What kind of quality control do you have? 你们⽤什么办法来控制质量呢?2.商业英语⼝语学习难点 在飞速发展的的全球经济互动的呼唤下，商务英语是⼈们从事商务活动时经常使⽤的语⾔，在西⽅国家通常称Business English。

第一单元招呼（Greeting）在竞争日趋激烈的商业活动中，接待顾客的第一句话，通常是先问好，如"Good morning sir/madam."(先生/女士，早上好。

)这是服务业不可缺少的礼节，。

而“May I help you?”（我能为您效劳吗？），更是相当重要的招呼用语，用以激发顾客的购买愿望，从而奠定交易成功的基础。

经典对话1：（ C=Customer 顾客 S=Salesclerk 售货员）S: Can I help you，madam ? 女士，能为您效劳吗？C: Yes.Can you help me find a lip stick ? 能否帮我选个唇膏？S: Certainly...How do you like this one? 当然。

这个怎么样？对话2：S: Good mornig,sir.Anything I can do for you? 先生，早上好，能为您效劳吗？C: That's okay.I'm just looking. 没什么，我只是随便看看。

S: Fine.Please take your time. 好的，请慢慢看。

经典对话3:(C=Customer S=Salesclerk)S: Good afternoon.May I help you? 下午好!能为您效劳吗?C: No,I'm taken care of by someone. 不必了,我已经有人帮忙了. ( take care of 照顾 )S: Oh,that's fine.哦,那很好.经典对话4:S: Good morning,Mr.Jones.How are you? 早安,琼斯先生.您好吗?C: Very well,thank you ,and you? 谢谢,我好极了.您怎么样?S: I'm fine, too.Thanks.What can I do for you? 我也很好,谢谢.您想要些什么呢?C: I want to buy some shampoo. 我想买些洗发香波.S: Fine...What about these? 好的...这些怎么样? ( what about 怎样 )第二单元请再说一遍好吗? Pardon?有时候我们会听不懂或听不清楚顾客的问题,在这种情况下,就必须懂得如何礼貌地周旋,"Pardon ?"是最简单也是最客气的反问语,意思是:"对不起,请再说一遍."或者可请懂英语的人来应付,但要避免在听不懂客人所说的话时笑嘻嘻的样子,因为这样是相当没有礼貌的.一、常用句型：1、Parodn(me)?/ Beg your pardon? 请再说一遍好吗？2、I'm sorry,I didn't understand you .抱歉，我不了解您的意思。

商务英语信函礼貌与非礼貌用语商务英语信函是商业交流中非常重要的一种沟通方式，因此在使用语言时需要注意礼貌和避免使用非礼貌用语。

下面我将从礼貌和非礼貌的角度给出一些例子。

礼貌用语：1. 开头问候语，Dear Mr./Ms./Mrs. [姓氏]，或者Dear [职位]，。

2. 表达感谢，Thank you for your prompt response.（感谢您的迅速回复。

）。

3. 提供帮助，If you need any further assistance, please feel free to contact me.（如果您需要任何进一步的帮助，请随时与我联系。

）。

4. 表达善意，I hope this email finds you well.（希望您一切顺利。

）。

5. 结尾问候语，Best regards,（最好的问候。

）。

非礼貌用语：1. 直接命令，Do this immediately.（立即做这件事。

）。

2. 不礼貌的批评，Your work is completely unacceptable.（你的工作完全不可接受。

）。

3. 威胁或强迫，You must comply with our demands.（你必须遵守我们的要求。

）。

4. 侮辱性言辞，You are incompetent.（你无能。

）。

5. 粗鲁的结尾，Whatever.（随便。

）。

在商务英语信函中，礼貌和尊重对于建立良好的商业关系至关重要。

使用礼貌用语可以展示你的专业素养和尊重他人的态度，而避免使用非礼貌用语可以避免引起误解或者冲突。

因此，在撰写商务英语信函时，请确保使用得体的语言，避免使用冒犯或不尊重他人的用语。

商务英语：10个必备商务用语1. Greetings and Introductions在商务场合，一个良好的寒暄和介绍是建立关系的第一步。

以下是几个常用的商务英语用语：•Good morning/afternoon/evening - 早上好/下午好/晚上好•Nice to meet you - 很高兴见到你•How do you do? - 你好吗？•Allow me to introduce myself... - 允许我来介绍一下自己...•This is Mr./Ms. [Name], our CEO/Manager... - 这位是我们的首席执行官/经理，[姓名]先生/女士...2. Making Requests and Offers在商务交流中，请求和提供帮助是很常见的。

以下是几个有用的商务英语用语：•Could you please... - 你能否请...•Would you mind... - 你介意...•Can I offer any assistance? - 我可以提供任何帮助吗？•I would be happy/glad/willing to help - 我很乐意提供帮助•If there's anything else I can do, please let me know - 如果还有其他事项需要我协助，请告诉我安排会议时，需要使用适当的商务用语来表达你的意图和计划。

以下是几个常见的商务英语用语：•I'd like to arrange a meeting - 我想安排一次会议•Could we schedule a meeting for [date/time]? - 我们能否安排在[日期/时间]开会？•Can you please check your availability? - 请您确认您的时间是否方便？•Let's meet at [location] - 让我们在[地点]见面•Would it be possible to reschedule the meeting? - 是否可以重新安排会议？4. Making Invitations在商务场合，邀请某人出席活动或参加会议是很常见的。

商务英语考试词汇商务英语考试词汇精选caption n. (照片或图片下的)简短说明vt. 加上标题，加上说明短语caption of account 会计科目，账户名称capital n. 资本，资金短语big capital 垄断资本;大企业commercial capital 商业资本，商品经营资本credit capital 信贷资本capital market 资本市场(涉及长期投资，来源包括私人投资者、银行、保险公司等)capital account 资本账目(记录用于购置土地、建筑物、机器等的开支)make capital out of 捞取……资本例The company has grown rapidly but needs more capital to obtain further growth.公司发展迅速，不过需要更多的资金才能进一步发展。

The government is eager to attract foreign capital.政府正急于吸引外资。

capture v. 获得，赢得例The police have not captured the thief yet.警方尚未将该盗贼抓获。

This advertisement will capture the attention of readers everywhere.这个广告将可引起各处读者的注意。

cash n. 现金，现付款v. 兑现短语in cash 有现钱，用现款付的cash on arrival 货到付现，货到付款cash flow 现金流量cash a cheque 兑付支票cash in 兑成现金cash up (店铺)计算每日收取的.金额例The company is short of cash at the moment.眼下公司缺少现钱。

The shop has a cash flow of $30,000 a month.这家商店的流动现金为每月三万美元。

1.商务英语口语日常用语1、That'll put us both in the picture.这样双方都能了解全面的情况。

2、You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。

3、It's just the matter of the schedule,that is,if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。

4、I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。

5、If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。

6、Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判？7、So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗？8、We'll leave some evenings free,that is,if it is all right with you.如果你们愿意的话，我们想留几个晚上供你们自由支配。

9、We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

2.怎样培养英语口语能力(1)英文原版有声电影学习外语的选择是在真实的交际环境中学习语言。

因此，基于生活场景的英语原版电影成为学生最容易接受的新鲜语言来源。

商务英语用语1. "What's up?" 这可是超级常用的商务英语用语哦！就像你在和同事打招呼时说：“Hey, what's up?”，简单又亲切。

2. "I'm tied up at the moment." 当你忙得不可开交时，就可以这么说呀，比如“Sorry, I'm tied up at the moment. Can't talk now.”。

3. "Let's touch base later." 这就像和伙伴约定“我们晚点再联系”，像这样：“Let's touch base later to discuss that project.”。

4. "I'll get back to you." 当你需要时间去处理事情再回复对方时，就说：“I'll get back to you as soon as possible.”。

5. "Bottom line" 可以强调重点呀，比如在会议上说：“The bottom line is we need to increase sales.”。

6. "It's a no-brainer." 这不就是显而易见的事情嘛，像“Choosing this option is a no-brainer.”。

7. "We're on the same page." 表示大家想法一致，就像和团队成员说：“Great, we're on the same page about the plan.”。

8. "Call it a day." 结束一天的工作时可以说“Let's call it a day.”，多形象呀！9. "In the loop" 要让别人知道你在圈子里了解情况，就说：“Make sure I'm in the loop.”。

65个商务邮件常用语 (中英对照）1.If you`re any questions please let me know. 如有任何问题，请告诉我。

2.Please refer tentative schedule as follow: 请参照下面的暂定计划3.Please recheck your record and advise if you find any differences.4.We are following your instruction on the basis of your confirmation. 我们在您确认的基础上按您的指示行事5.Hare are you doing 还好吧？6.Thanks in advance and best regards.7.Looking forward seeing you soon.8.If there is anything else I can help,please let me know.9.here`s why: 原因如下10.Please review, and let`s discuss how we should move forward.请检讨，并让我们一起讨论我们应该怎样继续。

11.We would like to lock up this business. 我们想锁定这笔生意12.Once you nespond(wespond?) to the abover questions,we will decide whichoption we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。

13.Thanks for your understanding. 谢谢您的谅解14.Also please let me know if you need any other information 另外，你们还需要其他信息吗？15.Will get back to you ASAP. 会尽快回复你！16.Let`s discuss this then 到时我们讨论下这个问题。

商务英语涉及许多专业术语，以下是其中一些常见的术语：1. 国际贸易术语（INCOTERMS）：是一套国际贸易中常用的术语，用于明确买卖双方在货物运输、保险、关税等方面的责任和费用。

常见的国际贸易术语包括FOB（船上交货）、CIF（成本加保险费加运费）等。

2. 商业发票（Commercial Invoice）：是出口商向进口商开立的说明货物名称、数量、价值、装运条款等内容的账单，是进口商清关、报税的重要文件。

3. 提单（Bill of Lading）：是承运人签发的证明货物已经装船并保证在指定目的地交货给收货人的凭证。

4. 信用证（Letter of Credit）：是一种由银行开立的保证付款文件，进口商凭以向出口商支付货款的支付方式。

5. 谈判（Negotiation）：是指贸易双方就交易条件进行协商，达成一致意见的过程。

6. 贸易壁垒（Trade Barrier）：是指妨碍国际贸易进行的因素，例如关税、配额、许可证等。

7. 反倾销税（Anti-dumping Duties）：是一种保护国内产业的措施，对倾销商品征收反倾销税，以消除其对国内产业的损害。

8. 贸易顺差/逆差（Trade Surplus/Deficit）：是指一国出口总额与进口总额之间的差额，贸易顺差表示出口额大于进口额，贸易逆差表示进口额大于出口额。

9. 贸易伙伴关系（Trade Partnership）：是指两个或多个国家之间通过签订贸易协定或建立自由贸易区等方式建立的贸易关系，旨在促进贸易自由化和加强经济合作。

10. 贸易条件（Terms of Trade）：是指一国出口商品与其进口商品之间的价格关系，通常用出口商品价格指数与进口商品价格指数之比来表示。

以上仅是商务英语中常用的一些术语，实际上商务英语中还有许多专业术语，根据具体的行业和业务领域有所不同。

1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。

2、How do you do? 您好！（初次见面）Glad to meet you. 很高兴见到您。

3、How are you? 您好吗？Fine, thanks. And you? 很好，谢谢。

您好吗？4、Welcome to our school.6、I hope you are enjoying your stay with us. 希望您过得愉快。

7、Have a good time! 祝您过得愉快！8、Can I help you? /what can I do for you?11、Sorry, he is not in at the moment. 对不起，他现在不在。

12、Pardon. 对不起，请再说一遍，好吗？I beg your pardon. 对不起，请再说一遍，好吗？III. Asking the Way 问路18. Excuse me, can you tell me the way to…?劳驾, 请问去…怎么走?19. Straight on. 一直往前走。

20. Go down this street. Then turn left. 沿这条街走下去, 然后朝左拐。

21. Turn right at the second crossing. 在第二个路口往右拐。

22. I'm sorry. I have no idea where it is. 对不起，我不知道它在哪儿。

I hope you'll come back to China again! 希望你能再来中国!让客人稍候片刻：I'll see if he is available.Would you please have a seat and wait for a few moments.A: thanks for coming today.B: I‘ll wanted to see your school for a long time.A: we can start any time you‘re ready.B: I‘m all set.A:谢谢您今天的莅临。

商务英语基础词汇及短语,建议收藏!商务英语是英语在商务场合中的应用，涉及到商业、贸易、金融等领域的交流。

以下是一些基础的商务英语词汇和短语，希望对您有所帮助：1. 商务英语词汇：商务谈判：协商、出价、还价、条款、合同贸易：进口、出口、关税、报关、货运市场营销：市场、营销策略、广告、促销、品牌金融：货币、汇率、股票、债券、投资2. 商务英语短语：We would like to establish business relations with you.We are interested in your products and would like to negotiate a deal.Your offer is acceptable, and we would like to place an order.The contract is ready for signing.We hope to have a long-term合作relationship with you.We would like to propose an idea for your consideration.We agree to your terms and conditions.We regret to inform you that we cannot accept your offer.We are looking forward to your reply.Thank you for your time and consideration.以上只是一些基础的商务英语词汇和短语，实际应用中可能还需要了解更多专业术语和表达方式。

希望这些信息能帮助您更好地进行商务交流。

1、商务书信常用开头语（1）特此奉告等We are pleased to inform you that …We have the pleasure in informing you that …We have to advise you of/that …We think it advisable to inform you of/that …We are pleased to have this opportunity of reminding you of/that …We take the advantage of this opportunity to bring before your notice … Please allow us to call your attention to …Permit us to remind you of/that …May we ask your attention to …We feel it our duty to inform you of/that …（2）为（目的）奉告某某事项The purpose of this letter is to inform you of/that …The object of this letter is to tell you that …By this letter we purpose (vt.) to inform you of/that …The present (信，函) serves to acquaint you that …（3）惠请告知某某事项Please inform me of/that …Kindly infom me of/that …… be good enough to inform me of/that …I should be glad if you would inform me of/that …We shall be obliged if you will inform us that …We shall be pleased to have your information regarding on/as to/about …（4）特确认我方某月某日函件We confirm our letter of the 10th of this month …We confirm our last letter of the 10th June …We confirm the particulars of our inquiry by telephone of this morning … In confirming our telegram of this morning, …Confirming our respects of the 10th May, …（5）敬悉贵公司某月某日函电We are pleased to acknowledge receipt of your favour of the 1st June.Your letter of May 5 was very welcome.Your letter of April 10 gave me much pleasure.Your favour of the Oct. 10th is to/at hand.We are in receipt of your letter of the 7th July.We thank you for your letter of the 5th May.Many thanks for your letter of the 5th June.Your letter of the 5th May has just reached me.Your favour of the 5th May is now before me.（6）特回复贵公司某月某日函所叙述有关事项I have the pleasure of stating, in answer to your inquiry of June 4, that …In reply to your letter of the 5th of May, I have to inform you of/that …In reply to your letter of the 10th May, relative to …, I would say that …I am in receipt of your favour of the 7th May, and in response I inform you that … In answer to your favour of the 5th May regarding …, I reply as follows:Answering your letter of the 8th of February, I would say that …（7）非常遗憾，我们奉告您关于……We regret to inform you of/that …We are sorry to have to draw your attention to …We regret to have to say that …It is most regrettable that we have to inform you of/that …To our greatest regret we must herewith (因此，据此，随函) inform you of/that …It is with regret and reluctance that we have to inform you of/that …It gives us a deep sorrow that we have to announce you that …It causes me much sorrow to have to say that …I feel sorry for having to announce you that …I express my sorrow for announcing you that …（8）我们得悉……甚为遗憾We are very sorry to hear/know that …We are indeed sorry to hear that …We very much regret to hear that …It is with great regret that we just learn that …Much to our regret we have heard that …To our deep regret we were informed of/that …（9）我们对于您某月某日来函的询价深表谢意。

商务英语高级口语：索赔的日常用语商务英语高级口语：关于索赔的日常用语以下是小编带来的商务英语高级口语：关于索赔的日常用语，欢迎阅读。

1.We regret that the damages are chiefly due to poor packing which is not adequately reinforced.很抱歉，损坏主要是由于没有很好加固、包装极差造成的'。

2.There is a difference of 35 tons between the actual landed weight and the invoiced weight of this consignment.这批货的实际重量和发票上的重量相差35吨。

3.It is natural that you should be responsible for all the losses resulting from the delay shipment.当然，你方应对延误装运造成的一切损失负责。

4.According to the surveyor’s report, the damage was due to rough (careless) handling during transit.根据检查员报告，损坏是由于运输中操作不小心造成的。

5.Please check the matter up and let us have your instruction on the disposition of the incorrect shipment very soon.请核实此事，并尽快通知我们处理误送货物的指示。

6.We hold the goods at your disposition.我们保留货物等候你们处置。

7.The case was broken and its contents were damaged.箱子破裂，内装货物受损。