1-Handout Interview Guide Employees
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Job Interview Guide面试须知1、Grooming 服装仪容Dressing 穿着Y ou only get one chance to make a first impression, so regardless of what the interviewer says on the phone, if you’re asked to come in to fill out the paperwork to go with your resume, show up as if y ou’re there for the interview.Make sure everything you have on is conservative. That means neat shoes, polished if it’s at all possible(最好是擦过鞋油的). If they’re running shoes, make sure they’re low key(样式朴素)and conservative, and wear dark socks, no loud colors(颜色不要太鲜艳). Make sure your pants are neatly pressed(烫平)and your shirt is clean. Shirts and suits can go well with formal occasions.(正式场合适合穿衬衫西装). Wear shoes that match the color of your outfit. Black is usually the best. A set of suit and a tie for the job interview. Generally, in formal situation, boys always wear black suit or dark blue suit, and also a white shirt.If you are a woman, the same rules apply to you. If you like to wear make-up, that’s fine but be sure you don’t use too much. A light make-up is necessary for girls, but don’t wear too much(化个淡妆是很必要的,但切记不要太浓).A set of skirt (套裙)is better, that can show you are a professional woman. But please pay attention to the color. Light colur is better and don’t wear red skirt. And you’d better wear a pair of beautiful high-heeled shoes. A business suit would be best(职业套装会是最好选择). Red color is not for interview because it indicates powerful.象征权力too flashy太花哨tawdry花俏而庸俗的, 俗丽的; 俗气的you should do up your long fair and do make up but not too thick.长发盘起来Lipstick is good, and so is light eye makeup(化个淡色眼妆都可以), just be sure it’s well applied and looks conservative. Regardless of how fashionable it might be, do not use loud colors. There’ll be plenty of time for that after you get the job. Appearance 外表We should start paying attention to our appearance in order to give a good first impression to others when we have an interview.Make sure your hair is properly groomed.梳理整齐Don’t wear a lot of jewelry or large pieces of jewelry.勿带过多首饰或大粒珠宝Don’t wear a lot of perfume.不要喷洒过重的香水Don’t wear heavy ma keup.不要浓妆艳抹Don’t have extremely long fingernails.Don’t deck yourself up with fine clothes, but enrich your mind with profound knowledge.不要用华丽的衣服装饰自己,而要用渊博的知识丰富自己Iron your clothing to get rid of all wrinkles.衣服要熨烫,不要有褶皱Make sure all your zippers are zipped!确定你的拉链都拉上了Don’t wear a lot of jewelry or large pieces of jewelry勿穿戴过多或过大的珠宝首饰2、Interview Etiquette 面试礼仪Etiquette plays a very important role in a job interview. If the interviewer gives you the chance to have the interview, it means you have the qualification and capacityto fit the job. The purpose of interviewer is to know more about every aspects of the interviewee completely. It’s a direct way for the interviewer to communicate with the interviewee. For the interviewee, it is a stage(舞台) for him to show his knowledge, intelligence and capacity. Therefore, some basic quality such as manner(举止), style of conversation(谈吐), and expression becomes more important. If you notice these aspects, it will help you a lot in a job interview.During a job interview, whether manner or conversation, there are some taboos 禁忌to both the interviewer and the interviewee such as sitting properly, speaking aloud, way of shaking hands will also help him a lot.Is there anything else that I should pay attention to in an interview? Y es. Don’t eat onions洋葱or garlic大蒜before you come. If you do you’ll have bad breath.异味. Y ou should keep smiling always, being polite when you talk with the interviewer. Don’t move from time to time when you sit there. And you should know h ow to use eye contact.Y ou are not expected to sit down before being invited, and you shouldn’t throw yourself into the chair like you’re loading heavy baggage. We should have good sitting posture坐姿优美. The ideal posture for women is to put their legs together and lean to one side双腿叠放向一边倾斜. This is especially important in summer. Don’t pile your purse, briefcase and other belongings on the employer’s desk, put it beside you. If you’ve got long hair, don’t touch it while talking to the interviewer. It gives p eople the feeling that you can’t concentrate on your work. Also ,if you are asked to sit beside the employer’s desk, neither lean on it nor look at the documents there. We ought to respect other people’s privacy.Etiquette of do’s 面试之“宜”Be on time.Look neat and well groomed.仪容端庄,服饰整洁Be well prepared.准备充分Be honest.Listen carefully.Speak up.声音洪亮Smile now and then.常常微笑Y ou’d better overcome your nervousness. It is considered an indication that you lack self-confidence.Offer your hand upon introduction and have a firm handshake.见面时主动伸手,握手有力Bring extra resumes, notepad, pen and so on.笔记本Be sure to pronounce your interviewer’s name correctly.Feel free to ask for clarification before answering a question.回答前可以请求主考澄清问题Perseverance.坚定不移Y ou also should know how to use eye contact.Send a thank-you letter as soon as possible to each interviewer.Express yourself clearly and with confidence, however, without conceit自负.Display reserved confidence.不要锋芒毕露. Let the interviewer control theinterview.V olunteer information about your skills and experience that match the position. 主动提供与职位相关的技能和经验If you want the job, say so.Y ou should reflect confidence by speaking in a low voice, loud enough to be heard without being aggressive or overpowering.说话声音应高低合适,让主考官听得清楚又不专横跋扈Etiquette of don’ts 面试之“不宜”Be late for an arranged interview.Be cluttered.凌乱Chew gum.Smoke with being invited to do so.Fiddle , tap or bounce.不停地拨弄、敲击或颠跳Ask about travel expenses until they have been offered.Have a poor personal appearance.仪表不佳Turn up in jeans and an old sweater.Have a negative mind.态度消极Lack self-confidence.Have limp, weak handshake.握手软弱乏力Look nervously around.紧张地环顾四周Fail to look into the interviewer’s eyes.躲避主考官目光Speak in a faltering and stammering manner.说话支支吾吾结结巴巴Be unable to express yourself clearly.Show lack of enthusiasm and vitality.活力Don’t move from time to time when you sit there求职信息来源方式3-63、招聘广告job-hunting advertisementThe language used in English recruitment advertising is different from that of stories, prose散文, poems and so on. Simple grammatical structure句法结构简单, short sentences and richly suggestive and descriptive words are abundant语言富含暗示与描述性. Many abbreviations and sentences with elliptical construction are used for the sake of space and economy.为节省空间和费用,多使用缩写词和省略句. In English recruitment advertisements, each word is crucial至关重要. If one word is misunderstood, the sentence may not be comprehended correctly, you may lose the chance of an interview or employment. Therefore, it is necessary for the applicants to understood each word of the English recruitment advertisements.Y ou should pay attention to the requirements and truth . many people are cheated by the advertisements.4、网上求职Job-hunting on the Internet It is the most common way nowdaysThe online job search has exploded and become the most heavily used tool in finding jobs in century. The Internet can offer an astounding惊人的variety of job resources that enable job seekers to find current job vacancies where they live as well as thousands of miles from home.近在咫尺或千里之外的最新职位空缺Since job-hunting on the Internets is convenient and inexpensive; applicants rae more willing to click the mouse to find a job. Job-hunting on the Internet also has strong pertinence针对性, so job-hunters needn’t waste time to send their resumes to many companies to look for chance by accident. In a word, this new way for hunting for a job will have a bright future.Which websites offer this service?Such as Sina, 21 Century Talent Net, and so on. 新浪、21世纪人才网等应届生求职网、中华英才网、智联招聘网If you log on some standard正规websites, it is safe.Could you tell me how I can go job-hunting in the web? Generally speaking, job seekers can enter the websites either of job agencies or of some units for job advertisement. And then you can e-mail your application materials for application to the websites of job agencies for enrollment in their database.Send out an application through Job Wanted on the website在网站求职频道发布求职信息. It is a two-way choice. And your application will be read Seven steps to set up an online resume成功制作网上个人简历七步骤⑴Set your page width to 60 characters.把你的页面宽度设为60个字符⑵If you have used bullets, replace them with hyphens.如果你用了项目符号,把它们换成连字符⑶Take out all tabs, and use your spacebar instead.去掉所有标记,用间隔线代替⑷Delete any long leaders like”…”, Use short lines.删除所有长的连接点线,比如“……”,用短线⑸If you have written your resume using word-processing software like Word or Word Perfect, save an additional version in text format.如果你是用WORD或Word Perfect这样的文字处理软件写的简历,那么再另外以文本格式保存一份。
面试常用英文表达面试是获取工作机会的重要环节,良好的英文表达能力在面试中起着至关重要的作用。
本文将为您介绍一些面试常用的英文表达,匡助您在面试中更加自信地展示自己。
1. 自我介绍 (Self-Introduction)在面试中,自我介绍是必不可少的环节。
以下是一个简单的自我介绍范例:"Good morning/afternoon/evening. My name is [Your Name], and I am [Your Age] years old. I recently graduated from [University/College] with a degree in [Your Major].I am excited to be here today and have the opportunity to interview for this position."2. 提问面试官 (Asking the Interviewer)在面试过程中,您也有机会问面试官一些问题,以展示您对公司和职位的兴趣。
以下是一些常用的提问面试官的英文表达:- "Could you please tell me more about the company culture?"- "What are the main responsibilities of this position?"- "How would you describe the ideal candidate for this role?"- "What opportunities for professional development are available within the company?"- "What is the next step in the interview process?"3. 回答问题 (Answering Questions)面试官会问一系列关于您的个人背景、工作经验和技能的问题。
英文自传h a n d o u t履历表(总9页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--Part I. Little Practice for an Interview (練習)Part II. How to Write an English Resume (如何撰寫英文履歷表)A. Choosing the Proper Form (選擇正確的格式)B. Clearness, Certainty, and Simplicity (清晰,正確、簡單)C. Categories and Order (項目及排列)Personal Information (個人基本資料)Objective (申請的職位)Education (教育背景)Working Experiences (工作經驗)Workshop (在職訓練或講習班)Computer Skills (電腦技巧)Languages (語言)Interests (興趣)References (查詢或推薦)D. Cultural Differences (文化差異)Part III. How to Write a Covering Letter (如何寫應徵涵)A.Autobiography VS. Covering Letter (自傳vs.應徵涵)B.Choosing the Formal English Writing Form (選擇正式英文寫作方式)C.Important English Grammatical Hints in Writing (英文文法摘要)The Magic NumberB-Verbs . Action VerbsRelative Clauses (關係子句)D.Categories and Order (項目及排列)The purpose of writing the covering letter (寫信的目地或動機)Personal Information (各人資料)References (備詢或推薦人員)Conclusion (結尾)E.20 Useful Vocabulary in writing a covering letter (二十個最常用到的字彙) Part IV. Knowing How to Talk in an English Interview (英語面試需知)A.Six Ws (六個W開頭的問句) A. Six Ws (六個W開頭的問句)B.Rebound the Tense (反彈時態)C.Cultural Differences (文化差異)D.Preparation Before an Interview (面試前的準備)Talking to Yourself (自我講話訓練)Find Out the Company (了解公司背景)E.Five Common Questions in an Interview (面試常問問題)Part V. Little Practice for the Ending Appendix I(附錄一)A Covering Letter(求職信)How to Write an English Resume (如何撰寫英文履歷表)A.Choosing the Proper Form (選擇正確的格式): Writing an English resume istotally different than writing an English essay. Sentence structures and grammar are not really considered in writing a resume, and all the sentences are short and must be in POINT FORM.(撰寫依英文履歷表跟一般作文形式完全不一樣。
1.Group Members meeting in cafe①提前50分钟到,和小伙伴交流!了解的方面包括姓名学校,特别是要团结起来并强调待会小组讨论的和谐,we can name the timekeeper in thefirst meeting②名牌的制作2.Written English2.1 Topis:① Is Atifical Intelligence a threat for human being②航拍and privacy confidentiality③Which one you will choose if you must lack phone or light④Introduce Clound Computing to your mother⑤Which one you will rescue between Syria refugees and the poor in Congo⑥many young people may quit their job or study to go on working holiday for 1year, would you do the same?⑦Which superpower you want⑧How to apply for your vacation from your company2.2 Outline of Topics:3. Self Introduction3.1 Introducing yourself in English and Chinese3.1.1 EnglishGood afternoon, im pleased to introduce myself. My Chinese name is Yu ShuXuan. Of course you can call me woody as well. I just graduated from Adelaide uni in Australia where I completed my major, accounting and finance. When it comes to my merits, I would like to know and update myself ever day because I write daily notes which record something I didn't perform well and what I should improve. Then I will read it and remind me to make some change in the future. Referring to my study, My GPA of bachelor and master are 3.69 out of 4 and 6 out of 7 respectively. Besides, I passed CFA level 1 exam with 7A and 3Bs at my first attempt and participated in CFA Institute Global Challenge on the behalf of South Australia. What’s more, as a top 10 student in master course I was recommended to be a tutor of finance and accounting in the biggest education and immigration institution in South Australia. The teaching experience taught me to be more prudent, diligent and good at professional knowledge. Regarding to merit, I would like to………W hen it comes to hobby, I am a big fan of basketball, hiking, running and watching U.S TV series. I wish I could serve for Deloitte in the future like the nightwatch in Game of Thrones.3.1.2 Chinese下午好,很高兴有机会再这里自我介绍。
Interview Guide面试指导Hotel Supervisory Positions主管层Q1 Tell me about a time when you were not satisfied with an employee’s personal standards and you had to speak to this individual? What did you say? How did the employee react? How did you coach and follow-up with the employee afterwards?请举出一个当你对某员工的表现不满意,你必须与他沟通的例子,你对他说了什么?员工的反应如何?之后你是怎样指导此员工并跟进其表现的?Q2 Describe your greatest accomplishment last year. 阐述你去年的最大成就。
Q3 Can you tell me about a time when you took a big risk to achieve a goal?请叙述你承担很大奉献达到某目标的经历。
Q4Many people have good ideas but few act on them. Tell me how you’ve transformed a good idea into a productive business outcome.许多人有很多推动我们事业发展的主意,但是很少能实现。
请告诉我,你是如何把想法转变成商业结果的。
Q1 So many activities occur in a hotel department from week to week. How do you keep yourself and your staff updated on what’s going on in the hotel?酒店的部门里每天都发生着许多事情,你如何让自己及自己的员工对酒店里发生的事情保持随时更新?Q2 Describe how you decide the priorities for your department?你如何决定本部门事务的轻重缓急?Q3 Tell me about a time when you made a suggestion to help improve your department or the hotel? 请举例说明你提出的建议提高了部门或酒店表现。
SEMI-STRUCTURE INTERVIEW❑Is the candidate able to do the job?求职者能胜任这份工作吗?❑Is the candidate willing to put in the effort to make the job a success?求职者能够努力完成好工作吗?❑Is the person manageable?是人事管理专业吗?DUTY ! SKILLS! ACHIEVEMENTS! 职务技能业绩All jobs fall into 3 broad categories:所有的工作分为3大类✓Sales and service: volumes of money generated销售与服务:产生大量的钱✓Management and administration: time saved, money saved, money made经营与管理:省时,省钱,✓Technical and Production:技术与生产•Efficiency minded效率思想•An eye for economy关注经济•Follow procedures遵循程序•Profit oriented利润为导向CANDIDATE MUST:求职者必备:•Get attention引起关注•Generate interest培养兴趣•Create a desire to know more about you产生对你了解更多的欲望•Looking for a challenge寻找一个挑战•Look professional更加专业•Must show interest in the company必须对公司表现出兴趣QUESTIONS TO A SHOP MANAGER CANDIDATE ONLY:针对商店经理求职者:Looking capable will inspire others with the confidence to give you the most visible challenges希望能够激励他人的信心,会给你最显眼的挑战PROBLEM SOLVERS:解决问题的人What was the most difficult situation you have faced? (how you handle difficult situation)你面对过最难处理的局面是什么?如何处理困难的局面- Question: what was the situation, was it typical of your job or had something gone wrong?--问题:当时是什么情况?是您那份工作的特点还是说有什么地方出错了?- Question: list your key qualities: what professional skills and personal behaviour traits did you bring into play to solve the problem.--问题:您是怎么解决这个问题的?列举您关键的特征:您使用了哪些专业技巧和个人行为的显著特点去解决这个问题?- Question: Recall the solution. How did things turn out at the end?--问题:回想情景,最后处理的结果如何?- Question: Determining what the solution was worth: quantify the solution in terms of moneysaved or time saved, candidates should specify their role as a team member or as a lone gun.--问题:确定哪种解决方法值得:量化评价省时或省钱的解决方法,求职者应该阐述他们的角色是团队中的一员还是孤军作战。
Unit One Population and Immigration1. Learning ObjectivesIn this unit, you will learn how to:•identify and understand different purposes of reading•figure out the authors attitude•use reading selections as models for writing•describe charts (to be learnt by yourself)•translate computer documents (to be learnt by yourself)2. Identify and understand different purposes of reading1) Look at the list of reading purposes below. Check any that are relevant. Can you think of others? Add them to the list.1. to get information about specific questions2. to check the accuracy of information3. to get a general understanding of a topic4. to understand an author’s point of view or argument5. to check predictions you have made about a topic6. to enjoy reading7.8.2)Read the following passage and think about what you can learn from it about the importance of understanding of purposes of reading:STUDIES serve for delight, for ornament, and for ability. Their chief use for delight is in privateness and retiring; for ornament, is in discourse; and for ability, is in the judgment, and disposition of business.Some books are to be tasted, others to be swallowed, and some few to be chewed and digested; that is, some books are to be read only in parts; others to be read, but not curiously; and some few to be read wholly, and with diligence and attention.3. Required Words & Phrases1) Read Reading 1 and get familiar with the following words and phrases, and then make asentence of your own by using each of them:economic untold multimillion subsequentlyinsulting decent sacrifice respectiveinsecure societal compromise surpassan all too common story feel out of placeend up in in the hope ofraise concerns in encroach onembark on beyond ones wildest dreamcarve out a new future take the initiative2) Some efficient ways to enlarge your vocabularyA. learning new words through their formationB. learning new words by comparison and contrastrespective/respectful/respectable/respectedComplete the following sentences by choosing the correct word.---I am ________ to my father; he is a highly _________ man.---Jane is a nice girl from a __________ family.---The two friends said goodbye to each other and went their ___________ ways.subsequently/ consequentlyComplete the following sentences by choosing the correct word.---The original interview notes were ____________ lost.---This poses a threat to agriculture and the food chain, and __________ to humanhealth.4. Sentence Patterns & Structures from Reading 11) There are many reasons why someone leaves his or her homeland to live in another country.(para. 1)2) In some cases, people have had little or no choice of whether or not to emigrate. (para.2)3) It takes great courage for someone to take the initiative to make the difficult decision to leave thefamiliar behind and embark on a new life and to carve out a new future for themselves and their family.(para. 11)Complete the following sentencesThere are many reasons why____________________ (大学生找工作难)People have little choice of ____________________(是否提前退休)It takes great courage for _________________(任何人要出类拔萃)5. Structure Analysis of Reading 16.Figure out the Authors Attitude1) Try to figure out the author’s attitude toward some specific aspects related to immigration. Fill in the chart with a tick “√” for each choice you make.Statement Positive Negative People emigrate for financial reasons.Immigrants have taken part in building such growing nations as Australia,Canada, and the United States.Many immigrants may find that their credentials are worthless once they leavetheir homeland.Immigration often raises concerns in the country that immigrants hope to maketheir new homes.People immigrate because they hope for a better future for their children and ahigher standard of living for their family.A new wave of immigrants may seem to be too foreign, not sharing in the samesocietal values, ideals, and customs as others in the new homeland.2) The following are sentences and words often used to indicate the author’s attitude. Try to get familiar with themA. What is the author’s attitude towards…?What does the writer feel about…?The tone of the author can be best described as _______.Which of the following can best describe the author’s attitude towards …?B. positive, negative, neutral, doubtful, optimistic, pessimistic, subjective, objective,prejudiced, compromising, indifferent, unconcerned, concerned, unfavorable, critical, cautious, enthusiastic, arbitrary, ironic, cynical, disapproving, approving…7. Models for WritingLook again at paragraphs 1—2 of Reading 1, here we can learn two models for writing or two useful ways of developing an idea:Model 1: developing a topic sentence by classification and divisionThere are many reasons why someone leaves his or her homeland to live in another country. For some, the decision is economic; they believe that they may have better opportunities to make more money in another place. For others, the motivation is adventure, wanting to try something very different in life. Still others immigrate to a new country because they think that the values of that country might better suit their own ideals. (para 1)Now Write Your OwnUse the same structure to write a short paragraph in about 60 words.There are many reasons why Chinese students dream of pursuing their studies in America. For some,_____________________________________________________________________________. For others__________________________________________________________. Still others _________________________________________________________________ ____________________________________________________________________________.Mode 2: presenting a viewpoint so as to prove its wrongnessPeople who emigrate for financial reasons are often misguided. They may have heard fanciful stories of untold riches, but it is seldom so easy. If it were, the people in the country to which they wanted to move would all be earning multimillions. People who immigrate to a new country should expect to work hard, probably much harder than they would have had to work in their home country. (Para 2)Now Write Your OwnUse the same structure to write a short paragraph in about 50 words.Students who believe university education will ensure a good job are often misguided. They may have __________________________________________________________. If it would ___________________________________________________________________________________________________________________________________________ __________________________________________________________________________.8. Describe a ChartRead pp.16-18 for a general idea about how to write a composition based on a chart. 9. Translate Computer DocumentsRead pp.19-20 for some concerning translation strategy.10.S elf-AssessmentNow please take some time to check your own preparation and progress. On a scale of 1 to 3, where 1 means “not at all”, 2 means “moderately well”, and 3 means “very well”, rate how well you mastered the goals of this unitGOALS LEVEL YOU MASTERED Identify and understand different purposes for reading 1 2 3Figure out the author’s attitude 1 2 3Get organized for classes 1 2 3Organize a study group 1 2 3Describe a chart 1 2 3Translate computer documents 1 2 3Your own goals 1 2 3。
员工招聘面试实操业务指南英文回答:Employee Recruitment Interview Practical Operations Guide.1. Pre-Interview Preparation.Define the job requirements and create a job description.Source candidates through various channels (e.g., job boards, social media, referrals).Screen applicants based on qualifications and experience.Prepare interview questions that align with the job requirements.2. Interviewing Techniques.Structured Interviews: Follow a predetermined set of questions to ensure consistency.Unstructured Interviews: Allow for more flexibility and customization based on candidate responses.Behavioral Interviews: Ask questions about past experiences and behaviors relevant to the job.Situational Interviews: Present real-life scenarios and ask candidates how they would handle them.3. Candidate Evaluation.Assess candidates' technical skills, experience, and qualifications.Evaluate their communication skills, interpersonal skills, and work ethic.Pay attention to non-verbal cues and body language.Conduct reference checks to verify candidate information.4. Interview Follow-Up.Promptly thank candidates for their time and provide feedback within a reasonable timeframe.Offer the job to the most qualified candidate.Maintain communication with other shortlisted candidates throughout the process.5. Legal Considerations.Comply with all applicable employment laws and regulations.Avoid asking discriminatory questions.Obtain consent from candidates before collecting sensitive information.Maintain candidate confidentiality.中文回答:员工招聘面试操作实务指南。
入职指南英文A Guide to Starting a New JobCongratulations on your new job! Starting a new position can be an exciting yet daunting experience. To help make your transition as smooth as possible, here is a comprehensive guide to navigating the first few weeks and months in your new role.Prepare for the First DayBefore your first day, take some time to familiarize yourself with the company and your new role. Review the job description, research the organization's history and values, and try to understand how your position fits into the broader structure. This will help you feel more confident and prepared when you walk through the door.It's also a good idea to plan out your first-day logistics. Make sure you know the exact location of the office, where to park, and what time you're expected to arrive. Pack any necessary supplies, such as a notebook, pen, and copies of your resume or references. Lay out your outfit the night before to avoid any last-minute scrambling.Finally, get a good night's sleep and eat a healthy breakfast. Starting a new job can be mentally and physically draining, so it's important to take care of yourself.Make a Great First ImpressionYour first day is your opportunity to introduce yourself and make a positive impact. Arrive a few minutes early, greet your new colleagues with a smile and a firm handshake, and be an active listener during any orientation or training sessions. Ask thoughtful questions and demonstrate your enthusiasm for the role.Throughout the day, pay attention to the company culture and dress code. Observe how your coworkers interact with one another and try to emulate their behavior. Avoid controversial topics or complaints, and focus on being friendly, polite, and professional.During breaks, use the time to get to know your new teammates. Introduce yourself, ask about their roles and responsibilities, and express interest in learning more about the company. This will help you build rapport and establish yourself as a team player.Learn the RopesThe first few weeks on the job will be focused on learning and training. Take detailed notes, ask clarifying questions, and don't beafraid to admit when you're unsure about something. Your new manager and colleagues understand that you're in a learning phase, and they'll appreciate your willingness to ask for help.In addition to formal training, take the time to familiarize yourself with the company's systems, processes, and resources. Explore the intranet, read through any employee handbooks or onboarding materials, and identify the key contacts for different departments or functions.Pay close attention to the communication styles and workflows within your team. Some organizations prefer email, while others rely more on instant messaging or in-person meetings. Understanding these norms will help you communicate effectively and demonstrate your adaptability.Set Goals and Seek FeedbackAfter the initial onboarding period, start thinking about your long-term goals and how you can make a meaningful contribution to the organization. Work with your manager to set clear, measurable objectives that align with the company's priorities. This will help you stay focused and demonstrate your value.Don't be afraid to seek feedback, either. Schedule regular check-ins with your manager to discuss your progress, address any concerns,and identify areas for improvement. Be open to constructive criticism and use it as an opportunity to grow and develop your skills.You can also seek informal feedback from your colleagues. Ask them for their impressions of your work, or request advice on how to handle specific challenges. This will not only help you improve, but it will also show that you're invested in your own professional development.Build Relationships and NetworkOne of the most important aspects of starting a new job is building relationships with your colleagues. Take the time to get to know your team members, learn about their roles and responsibilities, and find common interests or experiences.Attend company events, join employee resource groups, or volunteer for cross-functional projects. These activities will help you expand your network and deepen your understanding of the organization.Remember, building relationships takes time and effort. Be patient, genuine, and authentic in your interactions. Avoid gossiping or complaining, and focus on being a positive, collaborative team member.Embrace Change and Continuous LearningFinally, be prepared for change and be open to continuous learning. Organizations are constantly evolving, and your role may shift or expand over time. Embrace this flexibility and see it as an opportunity to grow and develop new skills.Stay curious, ask questions, and be willing to take on new challenges. Attend industry events, read relevant publications, or enroll in online courses to expand your knowledge and stay ahead of the curve.Remember, starting a new job is a journey, not a destination. By approaching it with a positive attitude, a willingness to learn, and a commitment to building strong relationships, you'll be well on your way to a successful and fulfilling career.。
(全版)京东职员指南英文版JD Employee GuideWelcome to JD! This guide is here to help you navigate your role as a valuable member of our team. Whether you're new to the company or have been with us for a while, this document will provide you with the information you need to succeed.Company OverviewJD is a leading e-commerce platform that connects customers with a wide range of products and services. Our mission is to provide the best shopping experience for our customers while fostering a positive and inclusive work environment for our employees.Your RoleAs an employee at JD, your role is crucial to our success. Whether you're working in customer service, logistics, marketing, or any otherdepartment, your contribution is valued. Remember to always strive for excellence in everything you do.Company ValuesAt JD, we prioritize customer satisfaction, innovation, and teamwork. We believe in continuous improvement and encourage our employees to think creatively and collaborate with each other to achieve our goals.Workplace EtiquetteIn order to maintain a professional and respectful work environment, we expect all employees to adhere to certain etiquette guidelines. This includes being punctual, communicating effectively, and treating your colleagues with respect.Training and DevelopmentWe are committed to helping our employees grow and succeed in their careers. From onboarding training to ongoing professional development opportunities, we provide the resources you need to reach your full potential.Benefits and PerksAs a JD employee, you are entitled to a range of benefits and perks, including health insurance, paid time off, and employee discounts. Make sure to take advantage of these offerings to maintain a healthy work-life balance.ConclusionThank you for being a part of the JD team. We value your contributions and look forward to working together to achieve our shared goals. If you have any questions or need further assistance, please don't hesitate to reach out to your manager or HR representative.Happy working!。
员工指南(英文版)1. Introduction3. Employment Policies3.1 Equal Employment Opportunity3.2 Code of ConductWe expect all employees to adhere to our Code of Conduct, which outlines our ethical standards, professionalism, and expected behavior. This includes treating colleagues, customers, and partners with respect, maintaining confidentiality, and avoiding conflicts of interest.3.3 Work Schedule and AttendanceEmployees are expected to adhere to their assigned work schedule and arrive on time. Punctuality and regular attendance are important forthe smooth operation of our business. If you are unable to work as scheduled, please inform your supervisor in advance.3.4 Leave Policies4. Employee Benefits4.1 Health Insurance4.2 Retirement Plan4.3 Other BenefitsIn addition to health insurance and retirement benefits, we offer various other benefits such as paid holidays, employee assistance programs, and professional development opportunities. Details about these benefits can be found in the respective sections.5. Performance Evaluation and GrowthWe believe in fostering a culture of continuous learning and growth. Our performance evaluation process is designed to provide feedback, recognize achievements, and identify areas for improvement. Regular performance discussions and goal setting sessions will help you succeed in your role.6. Contact InformationFor any questions or concerns regarding this employee handbook or any other employment-related matters, please refer to the Contact Information section for the appropriate contact details.。
Interview Guide面试指导Hotel Employee Positions员工级Q1 Describe a time in your role when you identified that a process was not working well for you? What did you do?请描述当你意识到工作进程中出现问题时,你是如何处理的?Q2 Tell me about a specific target that you have at work? How do you ensure that you achieve this target? 请说出一个工作中的确切目标,你怎样确保达到此既定目标?Q3 Tell me about a time where you were running close to a deadline and in danger of not reaching it? What did you do to control the situation?请给出一个几乎接近期限但几乎无法实现目标的情形,你当时是如何控制形势的?Q4 Think of a time when you implemented a suggestion to improve a process at work. Tell about the situation and the outcome.举出你实施建议以改善工作进程的实例,请讲出当时的情形和结果。
Q1 Tell me about a time when you made a suggestion to help improve your team or department?举出你给自己的团队或部门提出建议以提高工作表现的例子。
Q2 Each person has an important role to play. How does your performance contribute to the success of the business?每人都有自己重要的工作职责。
你如何为业务的成功作出自己的贡献?Q3 Tell me how you ensure that you meet the expectations of your employer?你如何确保自己达到雇主的期望?Q4 What do you do to develop you skills for your current role在目前的职位上你如何发展自己的工作技能?Q1 Can you tell me about a time when you exceeded a guests’ expectations by providing a greater service than they anticipated?举例说明你给客人提供的服务远远超出其期望的例子。
Q2 It can sometimes be challenging to provide courtesy to a customer, especially in a difficult or tense situation. Describe a time when you were courteous to a customer when they were being difficult.有时在紧张的气氛中能够有礼貌地对待客人也不是非常容易的一件事。
请给出一个你曾经遇到脾气不好的客人的例子。
Q3People often feel pulled in many different directions at once. Describe a time when you put a customer’s (or co lleagues’) need first even though you had other important things to do.通常我们都会遇到进退维谷的时候。
叙述当你把客人(或同事)的需要置于其他重要事情之前的事例。
Q4 When we provide good customer service it often provokes a response from the guest. Tell me about a time when you know you made a big impression on a guest/customer by their reaction.我们在提供良好的客户服务时,通常都会收到客人的反馈。
请给出你通过客户反应知道你给他们留下深刻印象的一个例子。
Q1 Tell me about the most successful team you have been a part of? What did the team accomplish? What role did you play?叙述你曾经所在过的最成功的团队,你们的团队取得了怎样的成绩?你的工作角色是什么?Q2We have all had to work with someone we didn’t like at one time or another. Tell me about a time when you worked in a team with someone you didn’t like.我们有时不得不与自己不喜欢的人在同一个团队工作,如果你遇到这种情形你会怎么办Q3 Describe a time when you had to cooperate with others even though it would require a sacrifice on your part.当你甚至要牺牲自己的某些方面与他人共事时,你如何对待?Q4 Sometimes a team of people may not function effectively. Can you tell me about a time when you encountered a problem in a work team? What did you do to improve the situation?有时团队成员并不能有效共事,你遇到这种的问题时,是怎么处理的?你又是如何改善此类情况的?Q1 Tell me about a time when a customer/guest requested a service not offered by your hotel/company. How did you respond?如果一个客户或客人要求你的酒店/公司提供不具备的服务项目,你是怎么反应的?Q2 Describe a time when you had to act in an emergency situation. What did you do and what was the outcome?面对紧急情况,你如何处理,结果怎样?Q3 Tell me about a time when you were in danger of not meeting an important deadline. How did you handle the situation?如果无法在规定期限内完成工作时,你如何处理?Q4 In all work environments there is going to be some change. Tell me about a change that was introduced to your workplace/job. How did you cope with it?工作环境总是在变化,请给出一个工作环境变化的例子以及你是如何应对的?Q1 One of the best ways to learn is to seek feedback on your performance and then try to improve it. Can you tell me about a time when you have done this?发掘他人对自己工作的反馈并试着提高和改善是最好的学习方法之一。
请给出一个类似的例子。
Q2 Everyone can benefit from improving their skills, no matter what position they are in. Tell me about a time when you did something to develop yourself on your own. Explain what you did.不论职位如何,每人都能在提高自我技能中受益。
请给出你自己在这方面的一个例子并解释你的作法。
Q3 Tell me about a situation when you recognised that you did not have all the skills necessary to complete your job well. What did you do about this?给出一个你认为自己不具备工作所需的所有技能的例子。
当时你是怎么处理的。
Q4 What is your short-term career goal? What do you need to do to achieve it?你的短期职业目标是什么?要达到此目标你需要做什么?Q1 Often at work there are procedures and processes to follow. How do you ensure you stick to these procedures? Why is it important?在工作中需要遵循程序和过程,你如何严格遵守这些程序?为什么很重要性?Q2 Tell me about a time when things went different from planned. What did you do to get them back on track? How did you react/feel?给出一个事情的发展与计划不同的例子,你是如何将其扭转回原方向的?有何感想?Q3 Tell me about a specific situation that involved you checking your own work. What do you do to ensure that you have met the required standard?给出一个你需要检查自己的工作的具体情形,你如何确保自己的工作符合标准要求?Q4 Tell me about a big decision that you have had to make? Who influenced that decision? What was the result?给出一个你曾做出的重大决定?谁对这个决定产生了影响?结果如何?Q1 Tell me about a time when you had to deal with someone from another culture? How did you feel? What were the results?举例说明当你必须与具有另一文化背景的人共事的情形,你有何感受,结果如何?Q2 Describe a situation when you had to communicate with a person from another culture and there was some difficulty in the interaction. How did you overcome this?描述一个必须与具有其他文化背景的人沟通但是互动出现问题的例子,你是怎么解决这个问题的?Q3 Think of a situation where you disagreed with the point of view of a colleague. How did you handle this situation?想想自己无法与同事的观点取得一致的情形,你是如何处理的?Q4 Think of a time where you had to adapt your behaviour to interact with a person from a different culture. What was the outcome?你必须调整自己的行为方式以同一位不同文化背景的人交往,结果如何?Q1 If you had the power to alter anything within your currentt role what would it be? And how would you instigate this?如果你有能力改变目前工作中的一些事,你会改变什么?你如何推广进行?Q2 How much notice are you required to give to your current employer? When are you available to commence employment?你要给目前的雇主多长离职通知时间?你何时可以开始工作?Q3 If we contacted one of your referees, what would they say about you?如果我们联系一位你的见证人,他会怎样谈论你?Q4 What attributes do you believe you can offer to this role/hotel?你认为你会把什么样的品质和能力带到这个职位/酒店的工作中来?Q5 What are your career goals? What do you see as the next step from this role you are applying for? 你的职业目标是什么?就你现在申请的职位看,你下一步计划是什么?ASSESSMENT MATRIX 评估表。