高考英语投诉信书面表达作文-(1)
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高考英语书面表达投诉信写作高分必背(黄金模版经典范例)A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律:第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。
应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。
第二段:写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由,也可以说问题的具体体现方式。
第三段:提出解决方案,不需展开。
这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement(更换)as soon as possible.段尾常用语:(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华,你新买的某外国品牌MP3出了故障,现你写信到其公司反映问题:购买日期:上个月故障:一周前屏幕坏了,看不见屏幕内容已跟当地销售商家投诉,但其不能解决要求:更换一台新的,如不行则要求退货,拿回货款。
投诉信英语作文投诉信英语作文(通用5篇)在学习、工作或生活中,大家都写过作文,肯定对各类作文都很熟悉吧,作文根据体裁的不同可以分为记叙文、说明文、应用文、议论文。
那么问题来了,到底应如何写一篇优秀的'作文呢?以下是小编为大家收集的投诉信英语作文(通用5篇),希望能够帮助到大家。
投诉信英语作文1Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.投诉信英语作文2Dear Sir or Madam,I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your descriptionpreviously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming投诉信英语作文3Dear Editor,I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industryto attach more importance to the service improvement.Thank you for your attention!Sincerely yours,Sam投诉信英语作文4Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)投诉信英语作文5Dear Manager,Two weeks ago,I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Dont find the domestic advice.Persuaded by your salesmans sweet words,I spent 20xxYuan and bought a fridge.When I took the new fridge home.I couldnt wait a minute and make it work once.Everything went on quitely well until yesterday.I open the door of fridge as usual,however,a wave of hot smell air is pronounced.The newly-bought fridge didnt produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP.My telephone number is 5256745.I am waiting for your reply.A consumer.Angel。
高考英语作文投诉信Dear Sir or Madam,I am writing to formally express my dissatisfaction regarding the recent issues I have encountered with the English examination component of the National College Entrance Examination (Gaokao). I believe it is essential for the examination board to be aware of these concerns to ensure the integrity and fairness of the assessment process.Firstly, I would like to address the discrepancy in the difficulty level between the practice tests and the actual exam. The practice materials provided by the board were significantly easier than the questions presented in the exam. This has caused a great deal of stress and confusion amongthe examinees, as we were not adequately prepared for the complexity of the questions.Secondly, there were several ambiguous questions in thesection on grammar and vocabulary. The phrasing of these questions was unclear, leading to multiple interpretations, which could have significantly impacted the scores of many students.Moreover, I would like to bring to your attention the issueof time management during the exam. The time allocated forthe English section was insufficient, particularly for the reading comprehension and essay writing parts. This lack oftime forced students to rush through sections, which may have affected the quality of our responses.Lastly, I must express my disappointment with the lack of clarity regarding the grading criteria for the essay. The instructions were vague, and there was no clear guideline on the expected structure or content of the essay, which left many students, including myself, uncertain about how to approach the task.I kindly request that the examination board reviews these issues and takes appropriate action to prevent such occurrences in future examinations. It is crucial for the Gaokao to maintain its reputation as a fair and reliable measure of a student's academic abilities.Thank you for your attention to this matter. I look forward to your prompt response and any steps that may be taken to address these concerns.Yours sincerely,[Your Name][Your Contact Information]。
投诉信范文10篇英语作文1. I am writing to express my dissatisfaction with the poor quality of the product I recently purchased from your company. The product arrived damaged and did not meet the specifications as stated on your website. I am extremely disappointed and would like a refund or a replacement as soon as possible.2. I am writing to bring to your attention the rude and unprofessional behavior of your staff at your store. When I visited last week, I was met with a complete lack of respect and was treated with disregard. This kind of customer service is unacceptable and I demand an apology and assurance that this will not happen again.3. I am writing to complain about the constant delays and cancellations of flights by your airline. It is incredibly frustrating to have my travel plans disrupted time and time again. I expect better service and compensation for the inconvenience caused.4. I am writing to express my disappointment with the poor quality of the food served at your restaurant. The dishes were tasteless and lacked freshness. I had expected a much better dining experience and I hope you can address this issue to maintain your reputation.5. I am writing to express my concern about the noise pollution caused by the construction work happening near my apartment. The constant drilling and hammering isdisrupting my daily life and affecting my sleep. I request that you take immediate action to minimize the noise and inconvenience caused to residents.6. I am writing to complain about the excessive fees charged by your bank. The hidden charges and high interest rates are unreasonable and unfair. I urge you to review your fee structure and provide more transparency to your customers.7. I am writing to bring to your attention the poor maintenance of the public park in our neighborhood. Thelack of cleanliness and broken facilities make it impossible to enjoy the space. I request that you allocate resources to improve the park and make it a pleasant environment for everyone.8. I am writing to express my dissatisfaction with the internet service provided by your company. The slow connection and frequent outages are hindering my work and causing frustration. I expect a reliable and efficient internet service and request that you address this issue promptly.9. I am writing to complain about the misleading advertising of your product. The claims made in your advertisements are not accurate and do not reflect the actual performance of the product. I demand an explanation and a refund for false advertising.10. I am writing to express my disappointment with the poor customer service I received at your hotel. The staff was unhelpful and unresponsive to my needs. I expect better service and a more pleasant stay in the future.。
英语投诉信(合集5篇)第一篇:英语投诉信投诉信101年12月Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.假设你叫王兰,上个月去广州出差时,在一家商店买了一架照相机,并在广州拍了一些照片。
回家后将胶卷冲洗出来,却发现什么也没照上,因此非常恼火。
今天()12月23日)给商店写信投诉,并寄回相机,坚决要求退款。
Words for reference:出差 be on business;冲洗develop;退款refund。
Dear Sir or Madam,I am writing the letter to complain the camera I bought from your store last month when I was on business in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.I have posted the camera back to you and strongly insist that you refund me as soon as possible.Yours sincerely,Wang Lan 亲爱先生/女士:上个月我去广州出差时在你们店购买了一架照相机,我写这封信是为了就此向您表达我的不满。
高考英语作文投诉信第一篇:高考英语作文投诉信投诉信Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows: First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’sassociation to have your rights protected.I am looking forward to hearing good news from you.第二篇:高考英语作文投诉信高考英语作文投诉信范文投诉信:汤姆在一家商店购得劣质商品,遂与营业员交涉。
但该营业员对他态度粗暴,不予受理,汤姆为此向经理写一封投诉信。
January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.T o my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously thinkof the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours,Tom第三篇:高考英语投诉信应用文投诉信一、题型特点与写作思路1、题型特点投诉信是写信人对产品或服务表示不满的信件。
英语投诉信范文英语投诉信范文(一):Dear ______,①I am ______(自我介绍)。
②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is ______(总体介绍)。
④In the first place, ______(抱怨的第一个方面)。
⑤In addition,______(抱怨的第二个方面)。
⑥Under these circumstances,I find it ______(感觉)to______(抱怨的方面给你带来的后果)。
⑦I appreciate it very much if you could ______(提出推荐和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ______(设定解决事情最后期限)。
⑧Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely,Li Ming英语投诉信范文(二):Dear Sir:With reference to our order No。
W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。
英文投诉信投诉信,主要用于因某件事情未受到应有的待遇而投诉某人或某单位。
下面是关于投诉信的相关,希望对你有帮助。
英文投诉信范文一Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的'第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerelyLi Ming英文投诉信范文二Dear Mr. Chang:On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.Sincerely yours,Li Ming英文投诉信范文三Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)。
英语投诉信英语投诉信范文(精选15篇)英语投诉信篇1Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom英语投诉信篇2Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua英语投诉信篇3Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer ofthe TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun英语投诉信篇4Dear sir/madam,We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours Wang Hua20xx xx英语投诉信篇5dear mr. gao:i bought a color tv set from your store yesterday, but when i came back to home, i found there was no image in it. so i returned to your store, but your shop assistants said they would not be responsible for the problem.i bought the color tv set and took it back to home without any question and i can only assume that the problem must be due to the quality of tv set itself.i shall be glad that if you will replace my tv set as soon as possible.yours sincerely,英语投诉信篇6Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信篇7Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes, Wang Hua英语投诉信篇8Dear manager,I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.Sincerely yours,Jack英语投诉信篇9Dear Sir or Madam,I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be pletely unacceptable.Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely,Zhang We英语投诉信篇10Dear sir or madam:;I'm writing to complain about the bad qualities of mobile phones.In may this year in the store to buy a new phone, use less than a week will fail, the two have maintenance, still can't normal use.In short, in view of this situation, my application or a refund.Hope you cause enough attention to this matter.Sincerely,英语投诉信篇11Dear sir/madamWe bought the SQ200 camera from your company several days ago and found that we can not take pictures during our journey to Guangzhou because of the malfunction which couses us great inconvient.We mail the camera to you in the hope that we couldget a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYoursWang Jia英语投诉信篇12Dear Sir or Madam,I am writing to let you know the deplorable attitude of one of your staff members.I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I calledyour Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.Sincerely yours,LiMing英语投诉信篇13To whom it may concern,I am writing to make a complaint about your product and some other consumers have this problem, too.I bought an E-dictionary in Sum Appliance last Sunday, July 2nd,. It worked well the first three days. But on the fourth day, I found there was something wrong with the screen. I couldn't read the letters and words clearly enough, it really made me upset. What's more, I couldn't hear the pronunciations clearly, either.I am providing you the following information, the date I bought it is July 2nd, and its serial number is H201, and I also enclose the guarantee statement with it. I hope you can provide me another new E-dictionary rather than just maintaining it. Because I simply cannot use this one, it's out of service and function.I hope you can solve this problem for us.Mr. Zhang英语投诉信篇14Dear Manager,Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems ofthis mobile phone.First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!Yours,Bumanyi英语投诉信篇15Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.。
英语作文范文投诉信4篇英语作文投诉信(篇一)Directions:Write a letter to a store, making a complaint about its delivery.You should write about 100 words on ANSWER SHEETDo not sign your own name at the end of the letter. Use u Wang Hua“ instead. Do not write the address.Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I' m afraid that the enclosed CD player doesn, t work. It is the third one I' ve got to return this month.Other than the three I' ve had to return recently, I' ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking he]p from a consumer protection agency or theBetter Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.Sincerely,Wang Hua英语作文投诉信(篇二)To Whom It May Concern,①I am writing to plain about the poor service of yourl received when.②The causes for my dissatisfaction lie upon three points as follows:1)(抱怨资料的.一个方面);2)(抱怨资料的另一方面);3)(抱怨资料的第三个方面).③Under these circumstances, I find it difficult to(客观的评论).@1 am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution.⑤I would be grateful if you could_(表达本人的愿望)assoon as possible.Yours sincerely,Li Ming英语作文投诉信(篇三)Dear boss,Thank you for reading my letter.Last Sunday is my classmate Mary's went to your restaurant so as to celebrated Mary,s your restaurant was not good than I couldn,t tolerate that restaurant at service was really bad and the food was most unbearable was the hygiene of the restaurant was horrible, we felt very disgusting.We complained about the food , the hygiene and the the service to the his attitude was very pride and he ignored was really provoking!Finally ,the waiter drove us dare he was!All of us were very am doubt that whether I would come to your restaurant or not.Yours,Liming英语作文投诉信(篇四)Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering Department.Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the puter sets appeared to bein good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to carelesshandling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on yoursuppliers for pensation.Yours sincerely,(Signature)。
高考英语作文之投诉信万能模板
尊敬的{受害者姓名或职位}:
我写信是为了表达对于您单位所发生的{问题描述}的不满和投诉。
我希望您能认真对待这个问题,并采取有效的措施解决它。
首先,让我向您详细描述一下发生的情况。
{具体描述事件发生的时间、地点和相关细节}。
在这期间,我经历了{描述与事件相关的困扰和不便}。
我深感被{问题的责任方}给予了不公正的待遇。
我相信,{问题的解决方案应该是}。
我希望您能对此问题进行调查,并采取适当的行动来解决它,以确保类似的情况不再发生。
我认为,您单位在处理这个问题上有责任和义务。
作为{单位名称或职位},您应该确保{单位名称}提供给公众的服务和产品具有高质量和良好的声誉。
就我个人而言,{问题的后果对我个人造成了什么影响}。
我希望能够得到一个合理的解决方案,以确保我能够继续信任和支持您的单位。
我认为,解决这个问题的最佳方式是{提出一个可行的解决方案}。
我请求您能在{给予回复的时间期限}内给予我一个明确的答复,并提供相应的补偿措施。
最后,我希望您能认真对待我的投诉,并采取适当的行动来解决这个问题。
我也相信,您将会做出公正和合理的决策,以维护我们公民的合法权益。
谢谢您的关注和耐心阅读,期待您的及时回复!
您忠诚的个人/单位名称
日期。
关于投诉信的英文作文小编整理了关于投诉信的5篇英文短文请大家欣赏第一篇Dear Sir/Madam,I am writing to formally file a complaint regarding your product/service that I recently purchased from your company. I am extremely disappointed with the quality/level of service I received, and I would like to see this issue resolved as soon as possible.On (date of purchase/service), I (describe the incident – i.e., received a faulty product, experienced poor customer service, etc.). Despite my efforts to work with your company to find a solution, my concerns have gone unresolved. I feel that the substandardproduct/service I received is unacceptable and not in line with the standards of excellence that your company promises.Given that your company has built a reputation for providing high-qualityproducts/services, I believe this issue demands prompt attention. If necessary, I am willing to provide pictures or other supporting documentation that will help illustrate the difficulties and frustration that I've experienced. I would appreciate a timely response that acknowledges the gravity of the issue and outlines the steps that you will take to address it. If this matter cannot be resolved to my satisfaction, I reserve the right to escalate my complaint to regulatory authorities or other relevant organizations. However, I would prefer to work with your company and find a mutually acceptable solution.Thank you for your attention to this matter. I look forward to hearing back from you and resolving this issue.Sincerely,(Your Name)第二篇Dear (Name of Customer Service Manager/Representative),I am writing to express my discontent and with obstruction the level of customer service I received on (date of incident) when I visited your store/used your service.I found the behavior of your salesperson/representative to be extremely unprofessional and discourteous throughout our interaction. Specifically, (describe the incident – i.e., long wait times, rude behavior, lack of assistance, etc.)I understand that sometimes there may be issues that are beyond your control but as a customer, I expected to be treated with respect and courtesy. The unacceptable level of service that I received has left me thoroughly dissatisfied with the entire experience.To resolve this issue, I would appreciate a prompt response that includes an apology and a detailed plan for how you plan to address this issue, whether through additional staff training or other measures. Additionally, I would appreciate a refund, exchange or other resolution if applicable.I hope that you take my comments seriously and take the necessary actions to ensure that this type of customer service is not experienced by other customers in the future.Thank you for taking the time to address my concerns.Sincerely,(Your Name)第三篇Dear Sir/Madam,I am writing to express my dissatisfaction regarding the poor customer service I received at your company. On June 15th, I visited your store to inquire about a product and to make a purchase. Unfortunately, the employee I encountered was unhelpful and rude.When I asked for assistance with locating the product I was interested in, the employee rolled their eyes and appeared irritated by my request. They provided minimal information and did not attempt to answer any of my questions. When I tried to complete the purchase, the employee seemed uninterested in my business and completed the transaction with a disinterested attitude.I am extremely disillusioned by the level of service provided by your employee. As a customer, I expect to be treated with respect and kindness, regardless of how busy or hectic the store may be. Unfortunately, this was not the case, and I was left feeling frustrated and unsupported.I hope that you will take this feedback seriously and take steps to improve the level of customer service you provide. I trust that your company values its customers and strives to provide a positive experience for everyone who visits your stores.Please let me know what actions you plan to take to address this issue.Sincerely,[Your Name]第四篇Dear [Name of Company] Customer Service,I am writing to express my disappointment with the product I purchased from your company. On July 1st, I received my order of [product name] and was extremely disappointed to find that it was not as described on your website.According to the product description, the [product name] was supposed to be made with high-quality materials and have a durable construction. However, upon inspection, I noticed that the product was poorly constructed and made with cheap materials. I was also disappointed to find that it did not meet the level of functionality that was advertised.As a customer, I expect the products I purchase to meet a certain level of quality and functionality. I am extremely frustrated that the product I received fell short of my expectations and the description provided on your website.I would like to request a replacement or a refund for this item. I trust that your company values customer satisfaction and will take the necessary steps to resolve this issue.Thank you for your attention to this matter. I look forward to hearing back from you regarding the next steps.Sincerely,[Your Name]第五篇Dear [Name of Internet Service Provider],I am writing to express my hindrance with the quality of service I have received from your company. I signed up for your internet service on [date] and have experienced numerous issues with connectivity and speed ever since.Despite multiple calls to your customer service department, the issues have not been resolved. The connection drops randomly, leading to disruptions in my work and other online activities. The speed is also not consistent and is far below the level that was advertised when I signed up for the service.As someone who heavily relies on internet connectivity for work and personal use, it is extremely frustrating to have to deal with these issues daily. I have attempted to work with your support team to resolve the issue, but the suggested fixes have not had any effect on the quality of the service.I expect the service I receive from your company to be reliable and consistent. Given thelevel of issues I have faced, I'd like to request a refund for the cost of the service I have paid so far.I hope that you take this feedback seriously and take the necessary steps to address the problems I have raised. I would appreciate a prompt and satisfactory resolution to this matter.Thank you for your attention to my concerns.Sincerely,[Your Name]。
高考英语作文:一封投诉信高考英语作文:一封投诉信无论是在学校还是在社会中,大家都尝试过写作文吧,作文是通过文字来表达一个主题意义的记叙方法。
你所见过的作文是什么样的'呢?以下是店铺精心整理的高考英语作文:一封投诉信,欢迎大家借鉴与参考,希望对大家有所帮助。
Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 20xx, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn"t find one. She then said in a rude tone that if I couldn"t find one, it meant that the store didn"t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.。
英语投诉信范文10篇Dear Sir/Madam,I am writing to express my dissatisfaction with the recent experience I had at your establishment. On the 15th of May, I visited your restaurant with my family for dinner. However, I was extremely disappointed with the level of service we received.Firstly, the waiting time for our food was unreasonably long. We waited for over an hour before our meals arrived, and when they did, they were cold and unappetizing. This is unacceptable, especially considering the prices we paid for our meals.Furthermore, the attitude of the staff was less than satisfactory. They were rude and inattentive, and it was clear that they were not interested in providing a good experience for the customers. This kind of behavior is not what I expect from a reputable establishment like yours.In addition, the cleanliness of the restaurant was also a cause for concern. The tables were dirty, and the overall hygiene of the place left much to be desired. This is not only unhygienic but also reflectspoorly on the reputation of your restaurant.I understand that mistakes can happen, but the level of service we received was completely unacceptable. As a customer, I expect to be treated with respect and to receive a high standard of service, neither of which was provided during my visit.I hope that you will take my complaint seriously and take the necessary steps to improve the quality of service at your establishment. I would appreciate it if you could provide me with a response regarding the actions that will be taken to address these issues.Thank you for taking the time to read my letter. I look forward to hearing from you soon.Yours sincerely,[Your Name]。
英语投诉信范文及写作模板下面是店铺整理的英语投诉信范文及写作,以供大家学习参考。
英文投诉信范文(Letters of Complaint)【英语投诉信范文一】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager【英语投诉信范文二】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)英文投诉信模板Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming。
高考英语投诉信作文Dear Sir or Madam,I am writing to express my concern and dissatisfaction regarding the recent English examination for the National College Entrance Examination (Gaokao). I believe it is imperative to address the issues I have encountered to ensure the fairness and integrity of the examination process.Firstly, I found that the listening section of the test was marred by poor audio quality. The indistinct sound made it difficult to discern the dialogues clearly, leading to confusion and potential misinterpretation of the questions. This is particularly concerning as the listening section is a significant part of the English exam and contributes to the overall score.Secondly, there were several questions in the reading comprehension section that seemed to be ambiguously worded. The ambiguity could lead to multiple interpretations, which may have affected the students' ability to answer the questions correctly. Clarity in question phrasing is crucial for a standardized test to ensure that all candidates are assessed on an equal footing.Additionally, I noticed that the vocabulary used in some of the questions was not aligned with the syllabus provided for the Gaokao English exam. This discrepancy could have causedundue stress and confusion among the students, as they would have been unprepared for such vocabulary.Lastly, I would like to bring to your attention the issue of time management during the exam. The time allocated for each section seemed insufficient, particularly for the writing task, where students were expected to draft a well-structured essay in a very limited timeframe. This could have impacted the quality of the essays and the students' ability to showcase their true writing abilities.I strongly recommend that the examination board reviews these issues and takes necessary steps to rectify them. Ensuring that the English exam is conducted fairly and accurately is essential for the credibility of the Gaokao and the future prospects of the students.I appreciate your attention to this matter and look forward to a prompt response detailing the steps that will be taken to address these concerns.Yours sincerely,[Your Name]。
高考投诉信英语作文Dear Sir or Madam,I am writing to express my deep concern regarding the recent high school entrance examination (Gaokao) that took place on [insert date]. I am a student who participated in this year's examination and I feel compelled to bring to your attention several issues that I believe warrant your immediate consideration.Firstly, I would like to address the issue of time management during the exams. The time allocated for each subject seemed insufficient to complete the questions thoroughly, which ledto a great deal of stress and anxiety among the examinees.This could have a significant impact on the performance of students who require more time to think through their answers.Secondly, the quality of the examination materials was not up to the standard I expected. There were instances where the questions were ambiguous or poorly worded, which could leadto confusion and misinterpretation. This is particularly concerning as it may affect the accuracy of the assessment.Additionally, I would like to raise the issue of the examination environment. The noise level in the examinationhall was quite high, with various distractions such as construction work going on nearby. This was highly disruptive and made it difficult for us to concentrate on our papers.Lastly, I believe that the marking criteria for some of the subjects were not clear. This lack of clarity can lead to inconsistencies in grading and may not accurately reflect the knowledge and skills of the students.I understand that organizing an examination of this magnitude is a complex task, and I commend the efforts of the examination board. However, I hope that these concerns can be taken into account to improve the fairness and effectiveness of the Gaokao in the future.Thank you for your time and consideration. I look forward to a prompt and favorable response.Yours sincerely,[Your Name]。
Appropriate Complaint in English Speaking Countries
Exercises
Exercise1.Rewrite the compliant letter in a proper way.
Dear Sir or Madam,
I am writing to make a complaint against your bad delivery service.
I’m afraid that the e nclosed CD player doe sn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently, I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.
I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.
Li Hua Exercise2. Translate the expressions in a proper way.
1. 抱怨________________________
2. 表达不满________________________
3. 忍受________________________
4. 对……满意________________________
5. 糟糕的服务________________________
6. 采取措施________________________
7. 解决问题________________________
8. 预防……发生________________________
9. 调查此次事件________________________
10. 以粗鲁的方式________________________
11. 向……道歉______________________
12. 出乎意料______________________
13. 不用说______________________
14. 尽快______________________
15. 把某事牢记在心______________________
Exercise3. Translate the sentences in a proper way.
1.我写信是关于……
2.这几年我对你们的服务都很满意,但是我写信是表达关于……的不满。
3.我真诚地希望你能认真调查这件事情,以及采取恰当的措施防止类似事件再次发生。
4.你若能尽快采取措施处理这个问题,我将感激不尽。
Exercise4. (做短文改错,背经典范文)
Dear Sir,
I’m writing to express my dissatisfaction about the mobile phone of Dephone-S250 I bought in 20th Apr. 2015 at Tee mall. Ten days before that, it didn’t ring or sent text messages. Then I took them to the seller, but was told that the model had been sold out and I had to wait at least three month for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossibly to fix it without the right spare parts. I was so desperate on hear that. What can I wait that long? Therefore, I sincerely hope you can send to me a new one of same model. I would greatly appreciate it if you could take measures to solve the problem as soon as possible.
Sincerely yours,
Li Hua
Exercise5. Practices make perfect.(Write complaint letters to a foreigners in proper ways。
)
一、假如你是李华在国外留学,你在5月20号从shop gogo 里以499元买了一辆自行车。
可是之后的一周,你发现自行车的很多问题。
请根据以下信息给售后负责人Mike写一封信。
广告里声称赞助过Armstrong,并且只要每天用自行车练习10分钟,就可以强身健体。
但真实情况并非如此。
自行车不牢固,做工粗糙Shop gogo 经理不但拒绝退款,而且拒绝维修,态度恶劣。
你希望……
二、假定你是李华,上周六,你有一次不愉快的就餐经历,对餐厅的服务员态度非常不满意。
于是你给该餐厅美国老板Tim写一封投诉信。
要点如下:
1. 问题:牛肉面有苍蝇,服务员态度粗鲁。
2. 要求:餐厅赔礼道歉。
注意:1. 词数100左右。
2. 可以适当增加细节,以使行文连贯。
三、假定你是李华,你在上周日搭坐102号公交车,该公交车司机的不文明行为让乘客很愤怒。
于是你向公交车公司写一封投诉信。
要点如下:
1. 司机的不文明行为(大声讲话、紧急刹车、态度粗鲁等)。
2. 希望尽快查清此事。
注意:1. 词数100左右。
2. 可以适当增加细节,以使行文连贯。