物业工程派工单流程
英文回答：
Property Engineering Work Order Process.
1. Initiation:
A work order is initiated when a tenant or maintenance technician identifies a need for service or repair.
The request can be made through various channels, such as a phone call, email, or online portal.
2. Assessment:
A maintenance technician visits the property to assess the work order request.
They gather information about the issue, take
measurements, and take photos as necessary.
3. Prioritization:
Work orders are prioritized based on urgency and impact.
Urgent requests, such as major repairs or safety hazards, are addressed immediately.
Routine maintenance can be scheduled for a later date.
4. Scheduling:
The maintenance technician schedules the work based on availability of resources and the tenant's preference.
They coordinate with other contractors if necessary.
5. Procurement:
If materials or equipment are required to complete the work, a procurement order is issued.
The technician ensures that the necessary items are ordered and delivered to the site.
6. Execution:
The maintenance technician executes the work according to the work order instructions.
They report any unexpected issues or delays to their supervisor.
7. Completion:
Once the work is completed, the maintenance technician verifies that the issue has been resolved.
They document the work performed and any associated materials used.
8. Inspection:
A supervisor or the tenant inspects the work to ensure it meets the required standards.
Any discrepancies or concerns are addressed before the work order is closed.
9. Closure:
The work order is closed once the inspection is complete and the tenant is satisfied with the completed work.
A final report is generated and sent to the tenant and relevant stakeholders.
中文回答：
物业工程派工单流程。
1. 发起:
当租户或维护技术员发现需要维修或服务时，会发起派工单。
可以通过电话、电子邮件或在线门户网站提交请求。
2. 评估:
维护技术员将访问物业以评估派工单请求。
他们将收集有关问题的信息、进行测量并根据需要拍照。
3. 优先级排序:
根据紧急程度和影响对派工单进行优先级排序。
紧急请求，例如重大维修或安全隐患，将立即得到解决。
日常维护可以安排在以后进行。
4. 安排:
根据资源可用性和租户的偏好，维护技术员安排工作。
如果有必要，他们会与其他承包商协调。
5. 采购:
如果需要材料或设备才能完成工作，则发出采购订单。
技术人员确保必要的物品已订购并已运送给工地。
6. 执行:
维护技术员根据派工单指令执行工作。
他们将任何意外问题或延迟报告给他们的主管。
7. 完工:
工作完成后，维护技术员验证问题是否已解决。
他们会记录所执行的工作以及使用的任何相关材料。
8. 检查:
主管或租户检查工作以确保达到要求的标准。
在关闭派工单之前，将解决任何差异或疑虑。
9. 关闭:
一旦检查完成并且租户对已完成的工作感到满意，派工单将关闭。
将生成最终报告并发送给租户和相关利益相关者。
