客人打电话取消预定-酒店电话英语情景对话
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客人打电话取消预定-酒店电话英语情景对话
有预定就会有取消,下面这段酒店电话英语情景对话中,客人打电话到客房部取消已经预定好的酒店。
C:
Room Reservations.May i help you,madam?
客房预定。需要我帮忙吗,夫人?
G:
I'd like to cancel a reservation.
我想取消预订。
C:
In whose name was the reservation?
是用谁的名字预定的?
G:
Jack Bruder.
杰克布鲁德尔
C:
How do you spell that,please?
怎么拼写呢?
G:
B-r-u-d-e-r.
B-r-u-d-e-r.
C:
What was the date of the reservation?
预订的日期是什么呢?
G:
From October 2nd for 3 nights.
从10月2日开始起,3晚
C:
Excuse me, but is the reservation for you?
对不起,是为您预定的?
G:
No,it's for my friend.
不,是给我朋友订的
C:
May i have your name and phone number ,please?
能告诉我你的名字和电话吗?
G:
Yes,it's Mary Calson and my number is 365-7071.恩,我叫玛丽,我的电话是365-7071
C:
Thank you ,ma'am.I'll cancel Mr.Bruder's reservation fromOctober 2nd for 3 nights.My name is Jason and we look forwardto another chance to serve you.
谢谢你太太我们将取消布鲁特尔从10月2号起三晚的预定,我的名字叫杰桑,期望下次有机会为您服务。