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旅游英语教程参考答案Unit 1: Greetings and Introductions1. What is the most common way to greet someone in English? - The most common way to greet someone is by saying "Hello" or "Hi."2. How do you introduce yourself to someone?- You can introduce yourself by saying, "Hi, my name is [Your Name], nice to meet you."3. What are some polite phrases to use when meeting someone for the first time?- Some polite phrases include "Pleased to meet you," "It's a pleasure to meet you," and "I'm delighted to make your acquaintance."Unit 2: Making Travel Arrangements1. What is the process of booking a flight in English?- To book a flight, you would typically say, "I'd like to book a flight to [destination] on [date]."2. How do you inquire about the availability of a hotel room? - You can ask, "Do you have any rooms available for [date]?"3. What is the phrase used to confirm a reservation?- You would say, "I'd like to confirm my reservation for [service]."Unit 3: At the Airport1. What do you say when you need to check in for a flight?- You would say, "I'd like to check in for my flight to [destination]."2. How do you ask for directions to the gate?- You can ask, "Excuse me, could you please direct me to gate [number]?"3. What is the phrase used to request assistance with luggage? - You can say, "Could you help me with my luggage, please?"Unit 4: On the Plane1. How do you ask for a blanket or pillow?- You would ask, "Excuse me, could I get a blanket and a pillow, please?"2. What do you say if you need to use the restroom?- You can say, "Excuse me, where is the restroom, please?"3. How do you request a beverage or snack?- You would say, "Could I have a [beverage or snack], please?"Unit 5: At the Hotel1. What is the phrase used to check into a hotel?- You would say, "I have a reservation for [your name],I'd like to check in."2. How do you ask about the hotel's amenities?- You can ask, "What amenities does the hotel offer?"3. What do you say if you need to request extra towels?- You would say, "Could I get some extra towels, please?"Unit 6: Dining Out1. How do you ask for a table at a restaurant?- You would say, "Do you have a table for [number of people]?"2. What is the phrase used to request the menu?- You can ask, "May I see the menu, please?"3. How do you order a meal in English?- You would say, "I'd like to order [dish name], please."Unit 7: Sightseeing1. How do you ask for directions to a tourist attraction?- You can ask, "Could you tell me how to get to [attraction]?"2. What is the phrase used to buy a ticket for a tour?- You would say, "I'd like to buy a ticket for the [tour name]."3. How do you inquire about the operating hours of a museum? - You can ask, "What are the opening hours of the museum?"Unit 8: Shopping1. How do you ask for the price of an item?- You would ask, "How much does this cost?"2. What is the phrase used to negotiate a price?- You can say, "Could you give me a discount?"3. How do you ask for a receipt?- You would say, "May I have a receipt, please?"Unit 9: Emergency Situations1. How do you ask for help in an emergency?- You would say, "I need help, this is an emergency!"2. What is the phrase used to call for medical assistance? - You can say, "I need a doctor, please!"3. How do you report a lost item?- You would say, "I've lost my [item], can you help me find it?"Unit 10: Cultural Etiquette1. How do you show respect for local customs?- You can say, "I am here to learn about and respect your customs."2. What is the phrase used to apologize for a cultural mistake?- You can say, "I apologize。
Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days 2。
What kind of hotels to stay at;Task 21. sorting 2。
accommodations 3. rentals 4. regulations 5。
visasTask 31。
√2, × 3. √ 4. ×5。
×Task 41。
sightseeing 2. folders 3. vacancy 4。
admissionTask 51.Booking a tour for her company。
2. 5—star hotels3.May 11thTask 61。
establishing rapport 2. sales consultants 3. a travel agency 4。
presenting products5。
features 6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII。
1。
How may I help you?2。
What holidays do you have on offer?3。
How about a week there?4. What kind of hotel would you be interested in?5. That sounds great。
Unit 2 Tour ArrangementTask 11. confirm2. national guide 3。
itinerary 4。
reasonable 5. currentTask 21。
duration 2。
travel expenses 3. location 4。
specific information5。
旅游业英语口语Lesson 11：Shopping 购物(1)第十一课：购物Lesson 11： Shopping各位听众朋友好，欢迎您收听“旅游英语”第十一讲。
我是澳大利亚澳洲广播电台的中文节目主持人马健媛。
这套共二十六讲的教材将有助于您与说英语的顾客实行交流。
这套教材的每个单元包含一段涉及旅游服务业中重要内容的对话。
如果您一开始在理解这些对话时有些困难的话，请不要着急。
我们会在随后的学习中多次涉及到这些内容。
在每两课的学习结束时，您能够听到该段对话的完整内容，也许届时您会惊奇地发现自己的英语水平有了很大的提升呢。
第十一课：购物Lesson 11： Shopping在第十一课中，我们要再次学习“CAN I HELP YOU?”“我能为您效劳吗？”这个句型，不过这次要学的是在购物的情况下如何使用这句话。
另外，我们还要学习其它一些在实行销售活动时可能会用到的句型，以及如何形容一种商品及报出它的价格。
在这段对话的第一部份，我们先来听一遍蒙纳在购买一条披肩时与售货员梅（MAI）的对话。
Mai： Can I help you?Mona：I’m just looking, thanks.Mona： Excuse me.Mai： Yes?Mona： These shawls. How much are they in American dollars?Mai： All of these prices are American dollars.Mona： Oh. Why are they so expensive?Mai：They’re handmade.Mona： And this one?Mai：It’s pure silk.Mona： Hmm. Have you got one in purple?Mai：I’ll have a look.Page 2 of 8Mai： Yes, what about this one?Mona：That’s nice.请再听一遍这段对话及中文翻译梅：我能帮您做些什么吗？Mai： Can I help you?蒙纳：我先看看，谢谢您。
Unit 7 ShoppingListening1．教学重点考查考生识别、理解单词和词组与简单的事实性信息的能力。
2．教学建议A 本部分主要包含5个简短的句子。
主要考察学生识别、理解单词和词组的能力。
①放录音前，要求学生看图片A、B、C，提醒学生在录音播放的过程中选择答案。
②放录音，要求学生选择答案。
③教师核对答案，可以以提问的形式或自由回答的形式与学生互动。
④最后再将5个句子录音连续播放一遍，解决学生对答案的疑问，纠正错误。
B 本部分主要包含10组简短对话，均为两人参与，一个回合的对话。
主要考察学生提取信息的能力和对信息的理解能力。
①做练习之前，教师可以让学生先快速浏览题目以及选项，帮助学生熟悉对话可能涉及的信息，并且提醒学生在放第一遍录音时了解对话涉及的内容。
②放第一遍录音，要求学生在放第一遍录音时了解对话涉及的内容。
③放第二遍录音前，提醒学生在录音播放过程中选择答案。
④放第二遍录音，要求学生在录音播放过程中选择答案，每组对话之间给学生5~10秒钟的时间选择答案。
⑤教师核对答案，可以以提问的形式或自由回答的形式与学生互动。
⑥最后再将10组对话录音连续播放一遍，解决学生对答案的疑问，纠正错误。
3. 听力练习参考答案A 1.B 2.B 3.B 4.B 5.CB 1.C 2.A 3.B 4.C 5.A 6.C 7.C 8.A 9.B10.C听力材料原文A1. My nineteen-year-old brother works in a supermarket.2. Nowadays youths like eating fast food like KFC.3. My mother is angry with me.4. There is an extra desk in the classroom.5. Everyday there are many people visiting the Great Wall.B1. M：Can I help you?W：Yes, I want a bag. The cheapest black one.2. M：Among these postcards which one do you like best?W：I like the ones with the Chinese character“Ji(鸡)”.3. W：I’d like 2 kilos of eggs.M：Here you are. 6 yuan, please.4. W：What size do you wear?M：I wear size 42. And I prefer the style like that white jacket over there.5. M：Don’t you think this dress is too dark?W：No. It suits me well.6. W：Why should we sit here drinking coffee?M：Because it’s a quarter to eight. The shop is not open yet.7. M：I’d like these books but I don’t have much money with me.W：It doesn’t matter, sir. We can mail them to you after you pay on the Internet when you’re at home.8. W：Chad wants a football and a computer.M：Forget about the computer. He’s just a child.9. W：Tom, come here! I bought hamburgers and your favorite pizza.M：Wow! I love you!10. M：How much is a hot dog?W：$1.50.M：Give me two.语音天地教学建议训练两对清浊辅音[ ]与[❆]、[f]与[v]，教师可把4个音素写在黑板上领读，然后领读带有这4个音素的单词，并鼓励学生联想更多含有这4个音素的单词。
《旅游英语》课程标准课程代码：02121029学时数:54 （其中：理论27 课堂实践:27）课程类别:专业课开课学期：第5学期适用专业：旅游管理开课单位:现代服务与管理系（部）编写时间：2013年9月一、课程定位《旅游服务英语》是培养高等职业院校旅游管理专业所开设的一门专业核心课程，它涉及旅游学的基础理论和旅游产业的“行，住，吃,游，购，娱"的行业服务内容,本课程将会为学生提供其未来工作岗位所需要的专业英语知识和技能目的：二、本课程与其它课程的联系和分工先修课程：大学英语、旅游学概论后续课程：岗位实习三、学习目的本课程的教学目标是通过专门系统的英语听力技能训练和大量的口语练习和实践，逐步培养和提高学生的英语熟巧性应用能力，同时帮助学生了解中西文化差异、传播中国文化，掌握涉外旅游接待中旅游咨询、接送机、餐饮、交通、观光讲解、购物娱乐等服务岗位所需要的专业知识。
四、课程内容及基本要求（一）At the Travel Agency（8学时）基本内容：Unit 1 Tour Consultation；Unit 2 Tour Arrangement1、基本要求：了解旅游咨询相关的服务技能和服务用语，熟练掌握介绍推荐旅游线路、为客人预订线路及介绍调整旅游日程表常用句型。
2、重点、难点重点:介绍推荐旅游线路以及介绍调整旅游日程表的技巧和用语。
难点：本章难点主要是推荐旅游线路，介绍旅游日程表。
（二)Arrival(4学时)基本内容:Unit 1 Guest Arrival; Unit 2 Exchanging Money1、基本要求：了解导游人员赴机场接机的服务技能和服务用语，熟悉国际游客入境、行李服务相关的常用句型，了解外币兑换的方式方法及兑换外币服务用语。
2、重点、难点：重点：导游人员机场接机的服务技能和服务用语。
难点:国际游客入境注意事项。
（三)At the Hotel（3学时）基本内容：Unit 1 Checking in，Unit 2 Hotel Service and Facilities.1、基本要求：了解酒店服务的服务技能和服务用语，如客房预订、登记入住、介绍酒店服务和设施等.2、重点、难点：重点:客房预订、登记入住和介绍酒店设施的服务用语。
